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Executive Director of Operations

1 month ago

Bedford, Bedford, United Kingdom Wells & Co Full time

About the Role

We are seeking a highly skilled and experienced General Manager to lead our flagship pub and hotel, D'Parys, in Bedford. As the face of our business, you will be responsible for maintaining high standards of food and drink delivery, ensuring exceptional guest experiences, and driving sales and profit growth.

Key Responsibilities

  • Overall management of the pub, including front and back of house operations
  • Ensuring guests are cared for to the highest standards and expectations are exceeded
  • Delivering against key measures of sales, profit, and team retention
  • Conducting regular stock control and identifying opportunities for tighter control
  • Creating and maintaining a motivated team with excellent standards

Requirements

  • Previous General Management experience in a gastro/high quality fresh food environment
  • Excellent operational skills and back office management
  • Full financial understanding and ability to react to changing business needs
  • Ability to lead from the front and develop/train the team
  • Result-driven and ambitious individual with a passion for the industry

About Us

We are Wells & Co, a company that values hospitality and customer service. As General Manager, you will be part of a supportive team that is committed to delivering exceptional experiences for our guests.