Executive Director of Operations

4 weeks ago


Bedford, Bedford, United Kingdom Wells & Co Full time

About the Role

We are seeking a highly skilled and experienced General Manager to lead our flagship pub and hotel, D'Parys, in Bedford. As the face of our business, you will be responsible for maintaining the highest standards of food and drink delivery, ensuring exceptional guest experiences, and driving sales and profit growth.

Key Responsibilities

  • Overall management of the pub, including front and back of house operations
  • Ensuring guests are cared for to the highest standards and expectations are exceeded
  • Delivering against key measures of sales, profit, and team retention
  • Conducting regular stock control and comparing to usage reports to identify opportunities for tighter control
  • Creating and maintaining a motivated team with excellent standards, identifying talent, and ensuring succession
  • Regular employee appraisals and implementation of performance management

Requirements

  • Previous General Management experience, ideally gained in a gastro/high-quality fresh food environment
  • Excellent operational skills, as well as a solid base of back-office management
  • Full financial understanding and ability to react to the ever-changing needs of the business
  • Ability to lead from the front and develop/train the team where required
  • Result-driven and ambitious individual excited about the opportunity to grow the business
  • Passion for the industry and the challenges that come with it
  • Energy and motivation to successfully lead and inspire the team

About Us

We are Wells & Co, a dynamic and vibrant company with a passion for hospitality. Our flagship pub and hotel, D'Parys, is a charming and charismatic venue nestled in the heart of Bedford. We offer a great package, including a competitive salary, bonus, and benefits, as well as opportunities for career development and growth.



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