Product Support Specialist
4 weeks ago
About the Role:
We are seeking a highly skilled Technical Support Engineer to join our team at Teledyne Gas Measurement Instruments. As a Technical Support Engineer, you will be responsible for delivering exceptional technical support to our customers, providing expert guidance on our range of gas instruments.
Key Responsibilities:
- Provide top-tier technical support through various channels, including phone, email, and online platforms.
- Efficiently diagnose and resolve customer issues, ensuring a high level of satisfaction.
- Collaborate with cross-functional teams to streamline customer issue resolution and improve overall support experience.
- Accurately document interactions and maintain detailed customer records.
- Conduct on-site customer training, with travel up to 30%.
- Audit authorized Teledyne GMI Service Centers to ensure compliance with our standards.
- Develop and deliver comprehensive training on product usage, maintenance, and servicing.
- Take on additional responsibilities as directed by management.
Requirements:
- Bachelor's degree in Engineering, Electronics, or a related field.
- Extensive experience working in gas detection or electronic instrumentation.
- Demonstrated ability to support software applications and understand engineering processes.
- Exceptional communication and presentation skills.
- Proven ability to manage multiple tasks and prioritize effectively.
- Previous experience in customer support roles.
- Willingness to travel internationally and domestically, with up to 30% travel.
- Fluency in English; additional languages are a plus.
- High proficiency in IT, especially Microsoft Excel and Adobe InDesign.
- Flexibility to occasionally work late afternoons to support American customers.
About Teledyne:
Teledyne is committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules, and regulatory orders. Our reputation for honesty, integrity, and high ethics is as important to us as our reputation for making innovative sensing solutions.
-
Product Support Specialist
2 weeks ago
Paisley, Renfrewshire, United Kingdom Teledyne UK Limited Full timeJob SummaryWe are seeking a skilled Product Support Specialist to join our team at Teledyne UK Limited. As a Product Support Specialist, you will be responsible for delivering exceptional technical support to our customers, providing expert guidance on our range of gas instruments.Key ResponsibilitiesProvide top-tier technical support through various...
-
Support Specialist
3 weeks ago
Paisley, Renfrewshire, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Support Specialist to join our team in Paisley, United Kingdom. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide...
-
Product Support Specialist
2 weeks ago
Paisley, Renfrewshire, United Kingdom Teledyne UK Limited Full timeAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Teledyne Gas Measurement Instruments. As a Technical Support Engineer, you will be responsible for delivering exceptional technical support to our customers, providing expert guidance on our range of gas instruments.Key ResponsibilitiesProvide top-tier technical...
-
Product Support Specialist
2 weeks ago
Paisley, Renfrewshire, United Kingdom Teledyne UK Limited Full timeJob SummaryWe are seeking a skilled Technical Service Engineer to join our team at Teledyne UK Limited. As a Technical Service Engineer, you will be responsible for delivering exceptional technical support to our customers, providing expert guidance on our range of gas instruments.Key Responsibilities:Provide top-tier technical support through various...
-
Product Support Specialist
2 months ago
Paisley, Renfrewshire, United Kingdom Teledyne UK Limited Full timeAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at Teledyne Gas Measurement Instruments. As a Technical Support Engineer, you will be responsible for delivering exceptional technical support to our customers, providing expert guidance on our range of gas instruments.Key Responsibilities:Provide top-tier technical...
-
Product Support Specialist
3 weeks ago
Paisley, Renfrewshire, United Kingdom Teledyne UK Limited Full timeAbout the RoleWe are seeking a skilled Technical Support Engineer to join our team at Teledyne Gas Measurement Instruments. As a Technical Support Engineer, you will be responsible for delivering exceptional technical support to our customers, providing expert guidance on our range of gas instruments.Key ResponsibilitiesProvide top-tier technical support...
-
Product Support Specialist
4 weeks ago
Paisley, Renfrewshire, United Kingdom Teledyne UK Limited Full timeAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at Teledyne Gas Measurement Instruments. As a key member of our support team, you will be responsible for delivering exceptional technical support to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:Provide top-tier technical support through...
-
Product Support Specialist
4 weeks ago
Paisley, Renfrewshire, United Kingdom Teledyne UK Limited Full timeAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at Teledyne Gas Measurement Instruments. As a key member of our support team, you will be responsible for delivering exceptional technical support to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:Provide top-tier technical support through...
-
Customer Product Support Specialist
3 weeks ago
Paisley, Renfrewshire, United Kingdom FLIR Full timeBe a Game-ChangerAt Teledyne, we're on a mission to empower innovation and growth in industrial markets. We're seeking a talented Technical Support Engineer to join our team and make a lasting impact.What You'll Do:Deliver exceptional technical support through various channels, ensuring customer satisfaction.Efficiently diagnose and resolve complex customer...
-
Technical Support Specialist
7 days ago
Paisley, Renfrewshire, United Kingdom Teledyne UK Limited Full timeAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Teledyne UK Limited.Key Responsibilities:Deliver exceptional technical support through various channels.Efficiently diagnose and resolve customer issues.Collaborate with cross-functional teams to streamline issue resolution.Document interactions and maintain detailed...
-
Production Support Engineer
3 weeks ago
Paisley, Renfrewshire, United Kingdom beBee Professionals Full time £30,000 - £45,000beBee Professionals is seeking a highly skilled Production Support Engineer to join our team. The ideal candidate will have a strong background in mechanical and electrical systems, with experience in equipment maintenance and repair.Key Responsibilities:Perform routine maintenance on equipment to prevent downtime and ensure optimal performance.Diagnose and...
-
Education Support Specialist
2 weeks ago
Paisley, Renfrewshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for an Education Support Specialist to join our team at beBee Professionals in Paisley, United Kingdom. The role involves supporting teachers with classroom management and ensuring students remain engaged in their work.Key Responsibilities:Supervise and manage classrooms in the absence of the regular teacher.Deliver pre-prepared lesson plans...
-
Product Support Engineer
1 week ago
Paisley, Renfrewshire, United Kingdom Teledyne UK Limited Full timeJob Overview At Teledyne, we're seeking a skilled Product Support Engineer to join our team. As a key member of our customer support team, you'll play a vital role in delivering exceptional technical support to our customers, particularly in the field of gas detection. Key Responsibilities Provide top-tier technical support through phone, email, and...
-
HSEQ Specialist
1 month ago
Paisley, Renfrewshire, United Kingdom Red - Specialist Recruitment Full timeHSEQ Advisor Job DescriptionOur client, a leading organization in Renfrewshire, is seeking a highly skilled HSEQ Advisor to join their team on a full-time, permanent basis.The successful candidate will work closely with the Group HSEQ Manager to ensure all policies are being adhered to and will provide expert advice and assistance to Managers and staff on...
-
HSEQ Specialist
1 month ago
Paisley, Renfrewshire, United Kingdom Red - Specialist Recruitment Full timeHSEQ Advisor Job DescriptionOur client, a leading organization in Renfrewshire, is seeking a highly skilled HSEQ Advisor to join their team on a full-time, permanent basis.The successful candidate will work closely with the Group HSEQ Manager to ensure all policies are being adhered to and will provide expert advice and assistance to Managers and staff on...
-
Education Support Specialist
2 weeks ago
Paisley, Renfrewshire, United Kingdom beBee Professionals Full time £18,000 - £25,000We are seeking a dedicated Education Support Specialist to provide individualized support to students with special educational needs. You will work closely with teachers to develop and implement individualized education plans (IEPs) and provide one-on-one or small group support during lessons.Key Responsibilities:Support students with special educational...
-
Education Support Specialist
3 weeks ago
Paisley, Renfrewshire, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a dedicated Education Support Specialist to join our team at beBee Professionals in Paisley. As a key member of our educational program, you will support our teaching staff in creating a nurturing and effective learning environment.Key Responsibilities:Assist in the preparation of lesson plans and educational materials to enhance student...
-
Paisley Customer Support Specialist
2 weeks ago
Paisley, Renfrewshire, United Kingdom beBee Professionals Full time £22,000 - £28,000At beBee Professionals, we are looking for a skilled Customer Support Specialist to deliver exceptional customer service and resolve queries efficiently in Paisley, United Kingdom.Key Responsibilities:Manage customer inquiries through various channels.Offer accurate product and service information.Address customer complaints and concerns in a timely...
-
IT Support Specialist
1 month ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Thermo Fisher Scientific. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our IT infrastructure and applications.Key ResponsibilitiesProvide technical support and troubleshooting for hardware and software...
-
IT Support Specialist
1 month ago
Paisley, Renfrewshire, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Thermo Fisher Scientific. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our IT infrastructure and applications.Key ResponsibilitiesProvide technical support and troubleshooting for hardware and software...