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Technical Support Specialist
1 month ago
About the Role:
We are seeking a skilled Technical Support Specialist to join our team at Teledyne UK Limited.
Key Responsibilities:
- Deliver exceptional technical support through various channels.
- Efficiently diagnose and resolve customer issues.
- Collaborate with cross-functional teams to streamline issue resolution.
- Document interactions and maintain detailed customer records.
- Conduct on-site customer training and audits.
- Provide comprehensive product training.
Requirements:
- Engineering or Electronics degree or equivalent.
- Extensive experience in gas detection or electronic instrumentation.
- Strong communication and presentation skills.
- Ability to manage multiple tasks and prioritize effectively.
- Previous customer support experience.
