Travel Money Advisor
4 weeks ago
Job Type: Permanent
Working Patterns: This role is ideal for individuals who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.
Benefits:
- A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit.
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
- 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex.
- Opportunity to earn a monthly bonus on top of base salary for hitting targets.
- Pension with a great Pension Provider – Scottish Widows.
Key Responsibilities:
- Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination.
- Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
- Delivering on key performance goals both procedural, operational and customer focused.
- Utilising your keen eye for detail to process daily online FX request and deliveries.
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
- IT proficient – You'll be dealing with computers and in house till systems and ordering systems throughout the day.
- Great Communicator - You'll find talking with people and building relationships comes naturally to you.
Our Recruitment Process:
- Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief.
- You'll then be invited to an online interview with one of our Talent Acquisition Partners.
- If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face.
- If the bureau visit goes well, we'll reach out and offer the opportunity to join Travelex as our newest employee.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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