Retail Sales Associate

4 weeks ago

Canterbury, Kent, United Kingdom Travelex Full time

Job Title: Retail Sales Assistant

Job Summary:

We are seeking a highly skilled and motivated Retail Sales Assistant to join our team at Travelex. As a Retail Sales Assistant, you will be responsible for providing exceptional customer service and support to our customers in their foreign exchange needs.

Key Responsibilities:

  • Nurture and form relationships with customers to gain a better understanding of their travel and currency requirements.
  • Establish yourself as a trusted advisor, providing support and advice on great Travelex products and services.
  • Engage with customers to process all foreign exchange transactions accurately and efficiently.
  • Deliver on key performance goals both procedural, operational and customer focused.
  • Utilise your keen eye for detail to process daily online FX requests and deliveries.
  • Implement best practice legal and regulatory standards and adhere to Travelex compliance procedures.

Requirements:

  • Numerically proficient – You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and covering vast amounts of currency regularly daily.
  • IT proficient – You'll be dealing with computers and in-house till systems and ordering systems throughout the day.
  • Great Communicator - You'll find talking with people and building relationships comes naturally to you.
  • Desire to succeed – You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

What We Offer:

  • A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness.
  • Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
  • A wide range of employee discounts provided by Bravo Benefit.
  • Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
  • 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
  • Opportunity to earn a monthly bonus on top of base salary for hitting targets.
  • Pension with a great Pension Provider – Scottish Widows.

About Travelex:

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.

Equal Opportunities Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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