Sports Venue Customer Service Associate

7 days ago


Chester, United Kingdom Goals Full time

**About Us:**

Goals is a leading provider of 5-a-side football centres across the UK. We pride ourselves on delivering exceptional customer experiences and offering a fun, fast-paced working environment.

**Job Opportunity:**

We're currently seeking experienced Bar Staff and Receptionists to join our dynamic team. Successful candidates will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong customer-focused attitude.

**Key Responsibilities:**

  • Manage the bar and reception area
  • Handle customer enquiries and resolve issues
  • Maintain high standards of service delivery

**Benefits Package:**

  • Birthday Holiday
  • Paid breaks
  • Pension scheme
  • Employee Assistance Careline for you and your family
  • Bonus scheme based on Key Performance Indicators (KPIs)
  • Team incentives
  • 50% discount on Goals-related products (parties, function hire, food)
  • Free individual pitch hire
  • Annual events - Christmas night out
  • Uniform provided
  • Fantasy Football Team League with prizes

**Estimated Salary:** £8-10 per hour (£16,000 - £20,000 per year) depending on experience and qualifications.



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