Customer Service Associate

3 weeks ago


Chester, Cheshire, United Kingdom Cromwell Group (Holdings) Ltd Full time

Cromwell Group (Holdings) Ltd is looking for a motivated Customer Service Associate to deliver excellent customer experience through the provision of high-quality delivery services. The ideal candidate will possess good problem-solving skills, a proactive attitude, and the ability to work closely with the Sales team to identify opportunities.

Responsibilities include delivering parcels and handling returns within a specified area, as well as supporting the branch warehouse by undertaking reasonable duties from time to time. We offer a company bonus, commitment to employee development plans, and 24/7 Wellbeing and Employee Support.

Our Delivery Specialist role offers a unique opportunity to work in a fast-paced environment, providing next-day delivery or collection from our nationwide branch network. The estimated salary for this position is £22,000 - £28,000 per year.

Job Description Format:

  • Company Overview: Cromwell has been a leading supplier of cutting tools, power tools, and safety equipment for over 50 years.
  • Salary: £22,000 - £28,000 per annum
  • Job Description:
    • Loading, unloading, preparing, and operating a delivery vehicle
    • Identifying and visiting new customers while increasing existing customer spend
    • Delivering parcels and handling returns within a specific geographical area
  • Benefits:
    • Company Bonus
    • Commitment to Employee Development Plans
    • 24/7 Wellbeing and Employee Support
  • Others:
    • Cycle to Work Scheme
    • Competitive Annual Leave Allowance with Annual Purchase Scheme


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