Customer Service Assistant

6 months ago

Chester, United Kingdom Cineworld Group Plc Full time

**Customer Service Assistant - Picturehouse Chester**:
Location

Chester

Business Area:
Picturehouse Cinemas

Job type:
Part Time Contract

**Salary**:
£10.68 per hour

Contact name:
Alf McClean

Job ref:
063016

Published:
about 1 hour ago

**Picturehouse Cinemas Ltd**

**Customer Service Assistant - Cinema**

We are looking for an experienced and enthusiastic person who can bring a passion for excellent customer service to this exciting venue.

Chester Picturehouse is an exciting new 6 screen Cinema venue, opening this Autumn in the brand new Northgate development right in the heart of the city centre. We are looking for enthusiastic Customer Service Assistants to join the team working 16+ per week. There is a requirement to work over any of the seven days with regular work at evenings and weekends.

Our film programme is a broad and curated range of quality mainstream, indie, family, foreign language and documentary films. We champion classic or contemporary independent thinking films, providing a quality cinema experience to our diverse and inclusive audience.

We will also show live HD broadcasts of productions from world-class arts venues, such as the New York Metropolitan Opera and the Royal Opera House, theatre productions such as the Royal Shakespeare Company Live from Stratford-upon-Avon and National Theatre Live, art exhibitions and filmmaker Q&As.

Chester Picturehouse will feature a fantastic & varied food & beverage offer, and the very highest standards of customer service and presentation.

In return we offer an incredible package of staff perks with something for everyone, this includes:
Competitive pay, double pay on bank holidays, sales bonuses, late night working allowance, unlimited free cinema tickets, free guest tickets, free Cineworld tickets, free hot and draught soft drinks, food & drinks discounts, eye care vouchers, paid breaks, increased pension contributions, cycle to work scheme, career development opportunities, company sick pay*, employee assistance plan, and free 24/7 virtual GPs.

Responsibilities of a Customer Service Assistant include but are not limited to:

- Cash Handling
- Food Handling & preparation (Including Stock Replenishment)
- Cleaning
- Heavy Lifting
- Compliance with Health and Safety Regulations
- Increasing Sales
- Maintaining Standards
- Following Policies and Procedures
- Dealing Face to Face with large Groups of People

We’re passionate about our People and their careers. If you see yourself as a Supervisor of the future we’ve got the development opportunities and training to support you in that aspiration.
- after 1 years’ service.

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