Customer Service Assistant/supervisor

6 months ago

Chester, United Kingdom Admiral Slots - Luxury Leisure Full time

Job Role: Customer Service Assistant/Supervisor

Hours per week: 30 (4x shifts)

Hourly rate: £11.50 - £13.50

Shift pattern (if applicable): Morning (8am - 4pm) and Evening (4pm - 10pm) /Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week.

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

Hit the Jackpot on an exciting new career with Admiral
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

Our Customer Service Assistant/Supervisor roles hold primarily customer service duties. However, in the absence of management or supervisors on shift, you might be asked to step up and carry out supervisory duties until they return. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.

As previously mentioned, your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Annual Shoe Allowance
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS2CSA

**Job Types**: Full-time, Permanent

Pay: £11.50-£13.50 per hour

Expected hours: 30 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Chester, CH1 3JL: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Due to Licensing Laws, we require all members of staff to be aged 18 and over. Are you over the age of 18?
- If successful, you will be required to complete a DBS check. Are you comfortable doing this?
- You must be able to work the Night Shift from 10pm - 8:30 am. Are you able to do this?

Work Location: In person

  • Customer Service Assistant/supervisor

    6 months ago

    Chester, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor - Chester** **Hours per week: 30 hours per week** **Hourly rate: £11.50 - £12.00 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening shifts and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per...

  • Customer Service Assistant/supervisor

    6 months ago

    Chester, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor, Chester** **Hours per week: 20 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Must be fully flexible Monday to Sunday to work a range of day, afternoon, evening, overnight and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive...

  • Night Customer Service Assistant/ Supervisor

    6 months ago

    Chester, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Night Customer Service Assistant/Supervisor, Chester** **Hours per week: 30 (3x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 2 shifts per week.** If working...

  • Customer Service Assistant/supervisor

    7 months ago

    Chester-le-Street, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/ Supervisor, Chester le Street** **Hours per week: 18 (3x shifts per week)** **Hourly rate: £10.50 - £11.00 per hour** **Shift pattern (if applicable): You must be fully flexible from Monday - Sunday to work a minimum of 3 shifts per week.** **If working between the hours of 11pm and 6am, you will receive an...

  • Customer Service Assistant/supervisor

    7 months ago

    Chester-le-Street, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/ Supervisor, Chester le Street** **Hours per week: 24 (4x shifts per week)** **Hourly rate: £10.50 - £11.00 per hour** **Shift pattern: You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week.** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per...

  • Customer Service Supervisor

    4 weeks ago

    Chester, Cheshire, United Kingdom EG Group Full time

    Job Title: Shift SupervisorLocation: Saughall, CH1 6JSHourly Rate: £12.25Benefits:Competitive hourly rateOpportunities for career progression and professional developmentFree on-shift beverageDiscounts on food, drinks, and merchandiseAccess to virtual GP and wellbeing servicesQuarterly bonus incentiveJob Description:As a Shift Supervisor at our Starbucks...

  • Customer Service Supervisor

    1 day ago

    Chester-le-Street, Durham, United Kingdom Phase Eight Full time

    Job Title: Customer Service SupervisorAs a Customer Service Supervisor at Phase Eight, you will be the driving force behind delivering an exceptional customer experience. You will oversee the operational and commercial practices of the store, working in partnership with the instore team to ensure that customers receive a world-class shopping experience.About...

  • Customer Service Assistant

    7 months ago

    Chester, United Kingdom Cineworld Group Plc Full time

    **Customer Service Assistant - Picturehouse Chester**: Location Chester Business Area: Picturehouse Cinemas Job type: Part Time Contract **Salary**: £10.68 per hour Contact name: Alf McClean Job ref: 063016 Published: about 1 hour ago **Picturehouse Cinemas Ltd** **Customer Service Assistant - Cinema** We are looking for an experienced and...

  • Customer Service Assistant, Chester Picturehouse

    6 months ago

    Chester, United Kingdom Cineworld Group Plc Full time

    **Customer Service Assistant, Chester Picturehouse**: Location Chester Business Area: Picturehouse Cinemas Job type: Flexible Hours **Salary**: £10.68 Job ref: 067536 Published: about 5 hours ago **Picturehouse Cinemas Ltd** **Customer Service Assistant - Chester Picturehouse** We are looking for an experienced and enthusiastic person who can bring...

  • Customer Service Assistant, Chester Picturehouse

    6 months ago

    Chester, United Kingdom Cineworld Group Plc Full time

    **Customer Service Assistant, Chester Picturehouse**: Location Chester Business Area: Picturehouse Cinemas Job type: Flexible Hours **Salary**: £10.68 Contact name: Alf McClean Job ref: 071316 Published: about 4 hours ago **Picturehouse Cinemas Ltd** **Customer Service Assistant - Chester Picturehouse** We are looking for an experienced and...

  • Supervisor

    7 months ago

    Chester, United Kingdom Cineworld Group Plc Full time

    **Supervisor - Picturehouse Chester**: Location Chester Business Area: Picturehouse Cinemas Job type: Full Time Contract Contact name: Alf McClean Job ref: 062996 Published: 18 minutes ago **Picturehouse Cinemas Ltd** **Supervisor - Cinema** We are looking for an experienced and enthusiastic Supervisor who can bring a passion for excellent customer...

  • Supervisor

    6 months ago

    Chester, United Kingdom Pavers Full time

    We have a part time Supervisor opportunity to join our Pavers team in Chester on a 20 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Supervisor** Are you **passionate** about achieving sales targets and KPI’s with a **‘can do’** attitude to drive...

  • Supervisor

    6 months ago

    Chester, United Kingdom Starbucks (Soul Coffee Ltd) Northgate Street Full time

    **Supervisor Recruitment Advert** **Date 13/06/24** **Starbucks (Soul Coffee House West Limited)** Do you have a passion for coffee and customer service? Are you looking for a fun filled role that will enhance your career and provide you with excellent training? We have an exciting opportunity for a Shift Supervisor to join our Starbucks team in our store...

  • Customer Service Assistant

    7 months ago

    Chester, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Chester, CH1 6JS **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...

  • Customer Service Assistant

    7 months ago

    Chester, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Chester, CH3 7HN **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.90 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group **Transport Preferred** We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer...

  • Customer Service Assistant

    7 months ago

    Chester, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Chester, CH1 6JS **Hours**:Part-Time / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a...

  • Soft Services Supervisor

    1 month ago

    Chester, United Kingdom CV-Library Full time

    Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48...

  • Customer Service Assistant

    6 months ago

    Chester, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Chester, CH4 9DE **Hours**: Part-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...

  • Customer Service Assistant

    6 months ago

    Chester, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Chester, CH1 4BE **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Customer Service Assistant

    6 months ago

    Chester, United Kingdom EG Group Full time

    **Role**:Customer Service Assistant **Location**:Chester, CH1 6JS **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...