Customer Service Supervisor
3 weeks ago
Job Title: Customer Service Supervisor
As a Customer Service Supervisor at Phase Eight, you will be the driving force behind delivering an exceptional customer experience. You will oversee the operational and commercial practices of the store, working in partnership with the instore team to ensure that customers receive a world-class shopping experience.
About the Role:
- Actively engage with customers, assisting them in finding the perfect outfit and providing expert styling advice.
- Work collaboratively with the instore team to drive sales and meet commercial objectives.
- Provide ongoing support and guidance to colleagues, promoting a positive and inclusive store environment.
Requirements:
To succeed in this role, you will need to possess excellent communication skills, a customer-centric approach, and a passion for delivering exceptional customer service. A flexible approach to working hours and a willingness to learn and develop new skills are also essential.
Salary: £22,000 - £28,000 per annum, depending on experience.
About Us: At Phase Eight, we are committed to creating an inclusive culture that welcomes, develops, and celebrates diversity and promotes equality of opportunity.
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