Cardio-Respiratory Booking and Administration Assistant

2 months ago

Macclesfield, Cheshire East, United Kingdom East Cheshire NHS Trust Full time

About the Role

We are seeking a highly organized and detail-oriented individual to join our Cardio-Respiratory team as a Booking and Administration Assistant. This is a full-time position working Monday to Friday, 9am-5pm, in a dynamic and supportive environment.

Main Responsibilities

  • Work closely with the department manager to ensure efficient and effective utilization of cardio-respiratory clinic capacity.
  • Manage follow-up waiting lists, prioritizing patients and offering choices of day and time where possible.
  • Handle administrative inquiries, including face-to-face, phone, and email interactions, to assist patients and staff with appointment bookings and re-bookings.
  • Collaborate with the team to plan, book, and schedule outpatient cardio-respiratory appointments, meeting government and trust targets.

About Us

At East Cheshire NHS Trust, we value our community and strive to create an inclusive and supportive work environment. As a member of our team, you will have opportunities for growth and development, and we encourage you to take an active role in shaping your career.

Requirements

  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of medical terminology and administration procedures.
  • Flexibility and willingness to learn new skills.

Working with Us

We are committed to providing a safe and healthy work environment for all our staff. As an employee of East Cheshire NHS Trust, you will have access to training and development opportunities, as well as a range of benefits and rewards.

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