Group Bookings Coordinator

1 month ago


Macclesfield, Cheshire East, United Kingdom The University of Manchester Full time
Job Title: Group Bookings Officer

About the Role:

The University of Manchester's Jodrell Bank Centre for Engagement is seeking a Group Bookings Officer to provide administrative support and front-line customer service for all group bookings. This includes general groups, schools, and educational visits. The successful candidate will work closely with the Head of Education and Interpretation, Education Officer, and Visitor Services Managers to ensure smooth operation of group programmes.

Main Responsibilities:

  • Provide a friendly, efficient, and informative service for teachers and group leaders making enquiries and bookings.
  • Support planning, tracking, and following up payments and maintaining accurate records.
  • Support the booking and administration of special events, such as Uniformed Group visits and visits from Home Educator groups.

What We Offer:

  • Fantastic market-leading pension scheme.
  • Excellent employee health and wellbeing services, including an Employee Assistance Programme.
  • Exceptional starting annual leave entitlement, plus bank holidays.
  • Additional paid closure over the Christmas period.
  • Local and national discounts at a range of major retailers.

About Us:

Jodrell Bank Centre for Engagement is one of The University of Manchester's cultural institutions, engaging visitors with the science, heritage, and culture of Jodrell Bank and the wider University of Manchester.



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