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ITAM Data Quality Operations Manager

2 months ago

Glasgow, Glasgow City, United Kingdom eTeam Full time
Job Title: ITAM Data Quality Operations

We are seeking an experienced ITAM Data Quality Operations professional to join our team at eTeam. In this role, you will be responsible for ensuring the accuracy of IT asset data, driving process improvements, and supporting ITAM controls.

Key Responsibilities:
  • Ensure the accuracy of asset lifecycle data in the Configuration Management System (CMDB).
  • Identify and resolve data discrepancies, improving accuracy scores.
  • Manage IT asset attributes and oversee data validation processes.
  • Support audit and compliance requirements.
Requirements:
  • Bachelor's degree and experience in ITAM/Configuration Management.
  • Proficiency in ServiceNow, Power BI, SharePoint, and JIRA.
  • Strong analytical skills and stakeholder management experience.
  • Attention to detail, ability to multitask, and work in a distributed team.
Preferred:
  • ITIL4 certification.
  • Experience in report building with ServiceNow & Power BI.
  • Familiarity with problem-solving methods like Kepner-Tregoe.