Service Operations Coordinator
4 weeks ago
**Key Responsibilities:**
* Assist the service department with handling calls and dealing with enquiries
* Manage key accounts and prepare estimates for repairs
* Answer phone calls from customers requesting breakdown assistance, parts and general enquiries
* Maintain records for monthly KPI information and complete KPI reports
* Control and monitor work in progress
* Process invoices and purchase orders
**Requirements:**
* Excellent administration and customer service skills
* Strong IT skills, including Google Suite and Microsoft packages
* Excellent communication skills, both verbal and written
* Attention to detail
* Ability to work productively in a fast-paced environment
**What We Offer:**
* Competitive salary
* Yearly salary enhancements
* 25 days holiday + bank holidays
* Free parking
* Full training provided
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