Service Coordinator

4 weeks ago


Ellesmere Port, Cheshire, United Kingdom Hiab Full time

As a Service Planner at Hiab, you will be responsible for providing administrative support to the CSC activities of the Service department. This role involves liaising with customers to provide a consistently high level of customer service and responding to and adapting in a demanding commercial environment.

Main tasks and responsibilities include:

  • Responding to customer enquiries for breakdowns and servicing
  • Liaising with Depot, ASCs and Central Service team regarding all aspects of on-call or service contracts
  • Managing and controlling the maintenance service contract process, schedules and the respective administration or documentation process
  • Raising quotes, estimates and invoices for chargeable work
  • Assisting in the management of profitability and costs for the depot operations
  • Providing technical support where possible
  • Adhering to Company processes and procedures
  • Observing all safety procedures and instructions and assisting in maintaining a safe working environment

Requirements for the role include:

  • GCSE Level
  • Demonstrable experience of providing excellent customer service, working in a fast-paced commercial environment in an administrative role
  • SAP system knowledge would be preferable but is not essential
  • Good I.T. skills
  • Excellent written and verbal communication skills
  • Confidence and comfort in interfacing with Customer, other departments and stakeholders
  • Self-motivation, ability to work under pressure, and operate with minimal supervision
  • Team player and flexible with regards to tasks performed
  • Adaptability and resilience in a dynamic environment

You will be part of a global organisation where you are challenged with interesting and diverse tasks. These tasks will provide a great opportunity for you to grow professionally.


  • Service Coordinator

    2 weeks ago


    Ellesmere Port, Cheshire, United Kingdom Hiab Full time

    At Hiab, we're committed to shaping our industry and inspiring a brighter future. As part of our Service department, we're looking for a highly skilled Service Planner to join our team.As a Service Planner, you'll play a crucial role in providing administrative support to our CSC activities, ensuring seamless interactions with customers and internal...


  • Ellesmere Port, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Job Description:beBee Professionals is looking for a Support Services Coordinator to support individuals with disabilities in their daily lives.Key Responsibilities:Develop and implement care plans to promote independence and well-being.Facilitate social and community activities to enhance service users' quality of life.Provide emotional support and...

  • Service Coordinator

    4 weeks ago


    Ellesmere Port, Cheshire, United Kingdom Hiab Full time

    As a Service Planner at Hiab, you will play a crucial role in providing administrative support to the Service department's CSC activities. This includes liaising with customers to provide a consistently high level of customer service, responding to breakdowns and servicing enquiries, and managing the maintenance service contract process.Main responsibilities...

  • Service Coordinator

    4 weeks ago


    Ellesmere Port, Cheshire, United Kingdom Hiab Full time

    As a Service Planner at Hiab, you will play a crucial role in providing administrative support to the CSC activities of the Service department. Your primary responsibility will be to liaise with customers to provide a consistently high level of customer service, responding to their enquiries and adapting to their needs in a demanding commercial...

  • Service Coordinator

    4 weeks ago


    Ellesmere Port, Cheshire, United Kingdom Hiab Full time

    As a Service Planner at Hiab, you will play a crucial role in providing administrative support to the CSC activities of the Service department. Your primary responsibility will be to liaise with customers to provide a consistently high level of customer service, responding to their enquiries and adapting to their needs in a demanding commercial...

  • Activity Coordinator

    1 month ago


    Ellesmere Port, Cheshire, United Kingdom Methodist Homes Full time

    Activity Coordinator OpportunityWe are seeking an experienced Activity Coordinator to join our team at Methodist Homes. As an Activity Coordinator, you will be responsible for planning and delivering a programme of activities for our residents, tailored to their assessed social needs.Key Responsibilities:Plan and deliver a varied programme of activities,...

  • Activity Coordinator

    1 month ago


    Ellesmere Port, Cheshire, United Kingdom Methodist Homes Full time

    Activity Coordinator OpportunityWe are seeking an experienced Activity Coordinator to join our team at Methodist Homes. As an Activity Coordinator, you will be responsible for planning and delivering a programme of activities for our residents, tailored to their assessed social needs.Key Responsibilities:Plan and deliver a varied programme of activities,...

  • Service Coordinator

    3 weeks ago


    Ellesmere Port, Cheshire, United Kingdom Hiab Full time

    As a pioneer in the industry, Hiab is committed to writing its success story, inspiring and shaping the future of our industry. The world in which we operate with our class-leading products, intelligent services, and innovative digital solutions is constantly changing.Main Responsibilities• Respond to customer inquiries for breakdowns and servicing•...


  • Ellesmere Port, Cheshire, United Kingdom Millbank Holdings Full time

    The OpportunityMillbank Holdings is currently seeking an experienced Production Activity Coordinator to join their team of chemical specialists. This role involves coordinating activities, managing raw materials, waste stream, and ensuring optimal utilisation of storage tanks and ISOs. The successful candidate will be responsible for maintaining a safe...


  • Ellesmere Port, Cheshire, United Kingdom Excel Resourcing Full time

    Job Title: Transport Operations CoordinatorJob Summary:We are seeking a highly organized and proactive Transport Operations Coordinator to join our team at Ellesmere Port. As a key member of our transport allocation team, you will be responsible for coordinating the most efficient use of drivers, maximizing their available hours, and ensuring compliance with...

  • Logistics Coordinator

    3 weeks ago


    Ellesmere Port, Cheshire, United Kingdom Morgan Ryder Associates Full time

    Job Title: Transport SchedulerJob Summary:We are seeking a detail-oriented and highly organised Transport Scheduler to manage and coordinate the distribution across the UK. As a key member of our team, you will be responsible for planning and scheduling deliveries, optimising routes, and ensuring compliance with safety and regulatory standards.Key...


  • Ellesmere Port, Cheshire, United Kingdom Service Care Solutions Ltd Full time

    Job Title: SENCO for Private SchoolJob Description:Service Care Solutions Ltd is seeking a highly skilled SEN Advisory Officer to join our team in Cheshire West and Chester Council. As a SENCO, you will play a vital role in supporting schools to improve their SEN provision and ensure that pupils with SEN receive the best possible education.Key...

  • Inventory Coordinator

    4 weeks ago


    Ellesmere Port, Cheshire, United Kingdom SGS Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Stock Administrator to join our team at SGS Ellesmere Port laboratory.Main Responsibilities:Provide administrative support to ensure the smooth operation of the laboratoryManage and maintain accurate stock levels, including ordering and inventory controlPrepare and process invoices for...


  • Ellesmere Port, Cheshire, United Kingdom Clockwork Organisation Ltd ta Travail Employment Full time

    Service Controller Job DescriptionWe are seeking a skilled Service Controller to join our team at Clockwork Organisation Ltd t/a Travail Employment. As a Service Controller, you will be responsible for assisting our service department, handling calls, and dealing with customer enquiries.Key Responsibilities:Assist the service department in handling calls and...


  • Ellesmere Port, Cheshire, United Kingdom Clockwork Organisation ltd Full time

    Job Title: Service and Performance ControllerJob Type: PermanentLocation: Commutable from Wrexham, Ellesmere, OswestryJob Description:We are seeking a highly skilled Service Controller to join our team at Clockwork Organisation ltd. As a Service Controller, you will be responsible for assisting the service department, handling calls, and dealing with...


  • Ellesmere Port, Cheshire, United Kingdom Clockwork Organisation Ltd ta Travail Employment Full time

    We are seeking a skilled Service Controller to join our team at Clockwork Organisation Ltd t/a Travail Employment. The successful candidate will be responsible for assisting the service department, handling calls and dealing with enquiries. They will also manage key accounts, preparing estimates for repairs and progressing with the customer. Additionally,...


  • Ellesmere Port, Cheshire, United Kingdom Service Care Solutions Ltd Full time

    Job Purpose: We are seeking a highly skilled SEN Advisory Officer to contribute to local authority targets regarding SEN statements and Education, Health, and Care (EHC) plans.The role aims to raise the achievement of pupils with SEN, reduce exclusions, and improve inclusive education provision within schools.Key Responsibilities:Advise schools on early...


  • Ellesmere Port, Cheshire, United Kingdom Service Care Solutions Ltd Full time

    Job Title: SENCO for Private SchoolService Care Solutions Ltd is seeking a highly skilled SENCO to join our team in Cheshire West and Chester Council.Job Purpose: The successful candidate will contribute to the local authority's targets regarding SEN statements and Education, Health, and Care (EHC) plans. The role aims to raise the achievement of pupils with...


  • Ellesmere Port, Cheshire, United Kingdom Service Care Solutions Ltd Full time

    Job Title: SENCO for Private SchoolService Care Solutions Ltd is seeking a highly skilled SENCO to join our team in Cheshire West and Chester Council.Job Purpose: The successful candidate will contribute to the local authority's targets regarding SEN statements and Education, Health, and Care (EHC) plans. The role aims to raise the achievement of pupils with...

  • Logistics Coordinator

    4 weeks ago


    Ellesmere Port, Cheshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Logistics Coordinator to join our team at beBee Professionals in Ellesmere Port, United Kingdom. The successful candidate will be responsible for ensuring the timely and safe delivery of goods to customers, maintaining excellent service and adherence to delivery schedules.Key Responsibilities:Drive and deliver goods to customers...