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Service and Performance Coordinator
2 months ago
Service Controller Job Description
We are seeking a skilled Service Controller to join our team at Clockwork Organisation Ltd t/a Travail Employment. As a Service Controller, you will be responsible for assisting our service department, handling calls, and dealing with customer enquiries.
Key Responsibilities:
- Assist the service department in handling calls and customer enquiries.
- Manage key accounts and provide excellent customer service.
- Answer phone calls from customers requesting breakdown assistance, parts, and general enquiries.
- Control and monitor work in progress.
Requirements:
- Excellent administration and customer service skills.
- Strong IT skills, including Google Suite and Microsoft packages.
- Manufacturing or service background is desirable.
- Working knowledge of SAP is desirable, but training will be provided.
About Us:
Clockwork Organisation Ltd t/a Travail Employment is a reputable company that prides itself on innovation, service, and performance. We are committed to delivering expert advice and excellent customer service. This is a fantastic opportunity to join our team and receive extensive training.