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Service and Performance Coordinator

2 months ago


Ellesmere Port, Cheshire, United Kingdom Clockwork Organisation Ltd ta Travail Employment Full time

Service Controller Job Description

We are seeking a skilled Service Controller to join our team at Clockwork Organisation Ltd t/a Travail Employment. As a Service Controller, you will be responsible for assisting our service department, handling calls, and dealing with customer enquiries.

Key Responsibilities:

  1. Assist the service department in handling calls and customer enquiries.
  2. Manage key accounts and provide excellent customer service.
  3. Answer phone calls from customers requesting breakdown assistance, parts, and general enquiries.
  4. Control and monitor work in progress.

Requirements:

  1. Excellent administration and customer service skills.
  2. Strong IT skills, including Google Suite and Microsoft packages.
  3. Manufacturing or service background is desirable.
  4. Working knowledge of SAP is desirable, but training will be provided.

About Us:

Clockwork Organisation Ltd t/a Travail Employment is a reputable company that prides itself on innovation, service, and performance. We are committed to delivering expert advice and excellent customer service. This is a fantastic opportunity to join our team and receive extensive training.