Performance and Innovation Manager

1 month ago


Ellesmere Port, Cheshire, United Kingdom M&S Full time

About Our Role:

As a Performance and Innovation Manager at M&S, you'll play a vital part in driving sales, commerciality, and service standards within your store. This role involves helping colleagues reach their full potential and developing internal talent.

You'll also be responsible for exploiting data to support operational decisions, consistently raising performance and capability of the team, and utilizing digital tools to enhance the customer experience.

Key responsibilities include:

  • Delivering results-driven strategies to drive sales growth and improve commercial performance
  • Developing and implementing innovative solutions to enhance customer experience
  • Fostering a culture of continuous learning and development among team members

Your estimated annual salary for this position will be approximately £62,000, accompanied by benefits such as a generous holiday entitlement, discretionary bonus schemes, and a defined contribution pension scheme.

We offer a supportive environment with ongoing training and professional growth opportunities.



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