Senior Support Professional

2 months ago


Croydon, Greater London, United Kingdom Evolve Housing + Support Full time
About the Role

We are seeking a highly motivated and compassionate Senior Support Worker to join our team at Evolve Housing + Support. As a Senior Support Worker, you will play a vital role in providing support and guidance to vulnerable individuals, helping them to regain their independence and achieve their goals.

Key Responsibilities
  • Identify and support customers' strengths and needs, developing personalized plans to help them achieve their aspirations.
  • Work collaboratively with customers to set and achieve targets, promoting their involvement and co-production in the support process.
  • Provide emotional support and guidance, helping customers to navigate challenging situations and make informed decisions.
  • Liaise with external partners and agencies to access relevant services and resources, ensuring customers receive comprehensive support.
  • Contribute to the development and implementation of customer-centered management plans, prioritizing their safety and well-being.
  • Support colleagues in their roles, sharing knowledge and expertise to enhance the overall quality of service.
Requirements
  • Knowledge of safeguarding principles and practices, with a deep understanding of the needs and challenges faced by homeless individuals.
  • Ability to work collaboratively with customers, colleagues, and external partners to achieve shared goals.
  • Excellent communication and interpersonal skills, with a patient and empathetic approach to customer support.
  • Flexibility to work a variety of shifts, including mornings, evenings, and weekends, as part of a pre-planned rolling rota.
What We Offer
  • Competitive salary and benefits package, including over 6 weeks' holiday per annum and employer-paid DBS checks.
  • Opportunities for professional development and growth, with a comprehensive training and induction program.
  • A supportive and inclusive work environment, with a strong focus on equality, diversity, and inclusion.


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