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Application Support Specialist

2 months ago

Watford, Hertfordshire, United Kingdom Opus Recruitment Solutions Full time
Job Title: 1st Line Application Support Specialist

Opus Recruitment Solutions is seeking a skilled Application Support Specialist to join their dynamic team. As a key member of the support team, you will be responsible for providing exceptional application support to retail clients, ensuring seamless functionality and optimal performance of our software solutions.

Key Responsibilities:
  • Provide technical support to retail clients, resolving issues and implementing enhancements based on client feedback.
  • Collaborate with the development team to identify and fix software bugs.
  • Assist clients with onboarding, training, and usage of our software solutions.
  • Maintain detailed documentation of support activities, issues, and resolutions.
Requirements:
  • 3-5 years of experience in application support, with a strong background in Java programming.
What We Offer:
  • Competitive salary package with performance-based incentives.
  • Opportunities for professional development and career growth.
  • Convenient office location with modern amenities.