ICT Service Delivery Lead

3 days ago


Barrow, Cumbria, United Kingdom Westmorland and Furness Council Full time

Westmorland and Furness Council is seeking a highly skilled ICT Service Delivery Lead to oversee our Service Management Office (SMO) function.

This role involves leading service support processes, ensuring efficient service delivery, and aligning IT services with business needs.

The successful candidate will have the opportunity to implement best practices in service management, develop strong relationships with departments, and drive continuous improvement initiatives.

We estimate the salary for this role to be around £50,000 - £65,000 per annum, depending on experience.

About the Role
  • Lead the Service Management Office (SMO) function
  • Oversee service support processes
  • Align IT services with business needs

The ideal candidate will have expertise in service management, leadership skills, and the ability to drive change.



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