IT Service Delivery Specialist

3 days ago


Barrow, Cumbria, United Kingdom Westmorland and Furness Council Full time
About the Role

The Westmorland and Furness Council is seeking a dedicated IT Service Delivery Specialist to join its ICT service team. This role plays a vital part in ensuring that technology services are delivered efficiently, aligning with organisational goals. Key responsibilities include administrative support for asset and configuration management, managing ICT procurement requests, acting as a point of reference for procurement queries, and maintaining service quality through regular reviews and best practices implementation.

Key Responsibilities:
  • Administrative, asset and configuration management support.
  • Manage ICT procurement requests.
  • Act as a point of reference to ICT service staff for procurement queries and issues.
  • Maintain service quality, conduct regular reviews, and implement best practices in ITIL methodologies.

This position offers a rewarding opportunity to enhance the user experience within a community-focused environment.



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