ICT Support Services Manager

1 week ago


Barrow, Cumbria, United Kingdom The Cumbria County Council Full time
About the Role

We are seeking an experienced ICT Service Support Manager to lead our Service Management Office (SMO) function at Westmorland and Furness Council. As a key member of our IT team, you will play a crucial role in ensuring efficient service delivery and aligning IT services with business needs.

In this dynamic position, you will have the opportunity to implement best practices in service management, develop strong relationships with various departments, and drive continuous improvement initiatives to enhance service delivery.

Your expertise will be vital in aligning our ICT support services with the strategic goals of Westmorland and Furness, contributing to the effective operation of our community services.

Key Responsibilities
  • Leverage your knowledge of service management best practices to ensure efficient service delivery
  • Develop and maintain strong relationships with various departments to drive business alignment
  • Implement continuous improvement initiatives to enhance service delivery


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