High-End Reception Manager
3 days ago
We are looking for an experienced and skilled Reception Manager to join our team at a luxury 5-star hotel in Scotland. The ideal candidate will have a proven track record of delivering exceptional guest experiences and leading high-performing front office teams.
This is an excellent opportunity for someone who is passionate about hospitality and has a strong understanding of what it takes to deliver outstanding customer service.
About the Role:
- Lead a team of receptionists and reservationists
- Implement and execute customer delivery strategies
- Manage front office operations and ensure seamless guest experiences
Requirements:
- Minimum of 3 years' experience in a front office leadership role within a 4/5-star hotel
- Fluent English (written and spoken)
- Proven track record of delivering exceptional guest experiences
- Strong leadership and people management skills
- Excellent personal presentation and grooming standards
Estimated Salary: £70,000 - £90,000 per annum
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