High-End Reception Manager

3 days ago


Grantham, Lincolnshire, United Kingdom COREcruitment Full time
Job Title: High-End Reception Manager

We are looking for an experienced and skilled Reception Manager to join our team at a luxury 5-star hotel in Scotland. The ideal candidate will have a proven track record of delivering exceptional guest experiences and leading high-performing front office teams.

This is an excellent opportunity for someone who is passionate about hospitality and has a strong understanding of what it takes to deliver outstanding customer service.

About the Role:

  • Lead a team of receptionists and reservationists
  • Implement and execute customer delivery strategies
  • Manage front office operations and ensure seamless guest experiences

Requirements:

  • Minimum of 3 years' experience in a front office leadership role within a 4/5-star hotel
  • Fluent English (written and spoken)
  • Proven track record of delivering exceptional guest experiences
  • Strong leadership and people management skills
  • Excellent personal presentation and grooming standards

Estimated Salary: £70,000 - £90,000 per annum



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