Customer Service Representative

3 days ago


Tunbridge Wells, Kent, United Kingdom Everpool Recruitment Full time
Service Engineer

Everpool Recruitment is seeking a skilled Service Engineer to join our team. As a Service Engineer, you will be responsible for delivering high-quality service to our customers, ensuring their satisfaction and loyalty.

Key Responsibilities:
  • Carry out monthly stock takes on van stock or stock at stored lockups
  • Deliver exceptional customer service at all times, including service plans and upgrade options
  • Obtain tasks using PDA Software as provided and trained to use
  • Carry out risk assessments on each job as required
  • Report and carry out any other requests required of your line manager
Requirements:
  • 1 year minimum experience in electrical/mechanical engineering
  • Hold a clean driving license
  • IT Literate especially on Microsoft products
  • Proven ability to fault find in multiple different environments
Benefits:
  • Saturday (Optional Overtime) 1.5x
  • Sunday x2
  • Overnight if required - 35 per night payment is paid (this is not for food)
  • 100 per month attendance bonus for full attendance
  • Up to additional 100 per month on additional sales leads bonus
  • Company van and Tablet
  • Leave: 33 days (including bank holidays)
  • Pension: 5%
  • Kingspan smart save (discounts)


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