Front Desk Ambassador

1 week ago


Oxford, Oxfordshire, United Kingdom Belmond Management Limited Full time

Company Overview

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We are Belmond Management Limited, a luxury hospitality company that fosters a culture of kindness, active listening, and genuine connections with colleagues and guests. Our team is dedicated to providing exceptional service and ensuring our guests feel at home.

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Estimated Salary: £25,000 - £35,000 per annum

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Job Description:

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As a Guest Services Representative, you will be the first point of contact for our guests, providing them with information about the hotel and local area. You will be responsible for creating a warm and welcoming atmosphere, responding to guest inquiries, and resolving any issues that may arise during their stay.

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Required Skills and Qualifications:

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  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
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Benefits:

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We offer competitive salaries with generous service charge, opportunities for career development, and a comprehensive benefits package, including health insurance, pension scheme, and paid time off.

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Others:

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If you are passionate about delivering exceptional customer service and have a genuine interest in the hospitality industry, we encourage you to apply for this exciting opportunity. We look forward to hearing from you



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