Front Desk Representative

1 week ago


Oxford, Oxfordshire, United Kingdom Bighornlaw Full time

We are looking for an organized and courteous Front Desk Agent to join our team at The Oliver Hotel in Oxford, MS.

Overview

This role involves providing a welcoming and professional service to our customers, handling check-ins and check-outs, answering customer queries, managing bookings, and processing payments.

Key Responsibilities
  • Handle check-ins and check-outs efficiently and professionally.
  • Manage bookings, process payments, and provide excellent customer service.
  • Respond to customer inquiries in a timely and professional manner.
  • Maintain accurate records and logs of customer interactions.
  • Collaborate with colleagues to achieve common goals and objectives.
  • Participate in ongoing training and development programs to enhance skills and knowledge.
  • Contribute to a positive and respectful work environment.
Qualifications
  • Ability to speak, read, write, and understand English.
  • Professional presentation and excellent communication skills.
  • Positive attitude, teamwork, enthusiasm, and exceptional customer service skills.
  • Flexibility to work varying shifts, including evenings, weekends, and holidays.
  • Highly motivated, organized, goal-oriented individual who thrives under pressure.
  • Ability to stand, sit, or walk for extended periods.
Benefits

The Oliver Hotel offers a competitive salary and opportunities for growth and development.



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