Front Desk Representative
1 week ago
We are looking for an organized and courteous Front Desk Agent to join our team at The Oliver Hotel in Oxford, MS.
OverviewThis role involves providing a welcoming and professional service to our customers, handling check-ins and check-outs, answering customer queries, managing bookings, and processing payments.
Key Responsibilities- Handle check-ins and check-outs efficiently and professionally.
- Manage bookings, process payments, and provide excellent customer service.
- Respond to customer inquiries in a timely and professional manner.
- Maintain accurate records and logs of customer interactions.
- Collaborate with colleagues to achieve common goals and objectives.
- Participate in ongoing training and development programs to enhance skills and knowledge.
- Contribute to a positive and respectful work environment.
- Ability to speak, read, write, and understand English.
- Professional presentation and excellent communication skills.
- Positive attitude, teamwork, enthusiasm, and exceptional customer service skills.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.
- Highly motivated, organized, goal-oriented individual who thrives under pressure.
- Ability to stand, sit, or walk for extended periods.
The Oliver Hotel offers a competitive salary and opportunities for growth and development.
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