Emergency Response Care Specialist
1 month ago
About Our Team
Norfolk Care is a leading provider of innovative care solutions, dedicated to supporting individuals and families in their time of need.
We are currently seeking an experienced Emergency Response Care Specialist to join our dynamic team in Norfolk. As a key member of our crisis response service, you will be responsible for providing high-quality care support to customers and their families at short notice.
Job Summary
This exciting role offers the opportunity to work in a fast-paced environment, where no two days are the same. You will be part of a responsive team, providing emergency care support in the community, including hospital avoidance and breaks for carers.
As an Emergency Response Care Specialist, you will be responsible for:
- Providing person-centred care support in the community, including complex cases
- Traveling as required to deliver support
- Signposting patients and their families to relevant support services to prevent further admissions
- Working closely with the bookings team to identify support needs
- Completing risk assessments and care plans for new and existing customers
Requirements
To be successful in this role, you will need:
- A minimum NVQ Level 2 in health and social care or equivalent
- Experience of providing person-centred care in the community
- Good IT skills, including experience using laptops and rostering systems
- Ability to work independently, use your own initiative, and problem-solve
- Excellent communication and interpersonal skills
What We Offer
Norfolk Care offers a competitive salary package, including an estimated £28,000 per annum, plus benefits such as:
- Ongoing training and development opportunities
- A supportive and inclusive work environment
- The chance to make a real difference in people's lives
How to Apply
If you are a motivated and compassionate individual with a passion for delivering exceptional care, please submit your application today.
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