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Front of House Manager

2 months ago

York, York City, United Kingdom HC One Full time
About the Role

We are seeking a highly motivated and organized Front of House Manager to join our team at HC-One. As a key member of our staff, you will be responsible for providing exceptional customer service, managing administrative tasks, and contributing to the growth and development of our care home.

Key Responsibilities
  • Provide outstanding customer care to residents, relatives, and visitors
  • Manage front of house operations, including reception, admissions, and resident services
  • Coordinate administrative tasks, such as rotas, timesheets, and reporting
  • Contribute to business development initiatives, including sales and marketing activities
  • Build and maintain strong relationships with residents, relatives, and colleagues
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A supportive and inclusive work environment
  • Access to a range of employee benefits, including a company pension scheme and life assurance cover
  • A chance to make a real difference in the lives of our residents
About HC-One

At HC-One, we are committed to providing high-quality care and services to our residents. We believe in the importance of kindness, compassion, and empathy in everything we do. Our team is dedicated to delivering exceptional care and support, and we are looking for like-minded individuals to join us.

We are a values-driven organization, and our 5 core values are at the heart of everything we do: Curiosity, Compassion, Creativity, Courage, and Kindness. We believe that these values are essential for delivering outstanding care and services, and we are committed to living them out in everything we do.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer care and are looking for a rewarding career, we would love to hear from you.