Front of House Operations Manager

4 weeks ago


York, York City, United Kingdom Slim Chickens Full time

Unlock Your Leadership Potential at Slim Chickens

As a Front of House Supervisor at Slim Chickens, you will be responsible for overseeing the daily operations of our restaurant, ensuring seamless service and exceptional customer experiences. If you are a natural leader with a passion for hospitality, we want to hear from you.

Key Responsibilities:

  • Supervise and coordinate front-of-house operations to ensure efficient service delivery.
  • Lead, mentor, and motivate the front-of-house team to achieve outstanding customer satisfaction.
  • Implement and maintain high standards of customer service, cleanliness, and presentation.
  • Manage guest relations, resolve issues, and ensure customer satisfaction.
  • Support staff training and development to uphold our brand standards.
  • Collaborate with the management team to drive sales and achieve business objectives.

What We're Looking For:

  • Proven experience in a supervisory role within a fast-paced restaurant environment.
  • A natural leader with the ability to inspire and guide a team.
  • A passion for delivering exceptional customer service and creating memorable experiences.
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Ability to work under pressure and adapt to changing situations.

Why Slim Chickens?

  • Enjoy 50% off your total bill for you and 5 friends across all our brands.
  • Access exclusive discounts on thousands of online and high-street retailers.
  • Get 20% off at Carluccio's retail gift shop & deli.
  • Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
  • Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
  • Earn bonuses by referring friends to join our team.
  • Enjoy excellent opportunities for growth and development within our diverse brand portfolio.


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