Front of House Operations Manager
4 weeks ago
Lead the Front Lines at Slim Chickens
We're seeking a dynamic Front of House Supervisor to join our team in York. As a key member of our front-of-house operations, you'll be responsible for ensuring seamless service and delivering exceptional customer experiences.
Key Responsibilities:
- Supervise and coordinate front-of-house operations to maintain high standards of customer service, cleanliness, and presentation.
- Lead, mentor, and motivate the front-of-house team to achieve outstanding results.
- Manage guest relations, handle any issues, and ensure customer satisfaction.
- Assist with staff training and development to uphold our brand standards.
- Support the management team in driving sales and achieving business goals.
- Create a welcoming and positive atmosphere where both staff and guests thrive.
Requirements:
- Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
- A natural leader with the ability to inspire and guide a team.
- A passion for hospitality and delivering top-notch service.
- Excellent communication and interpersonal skills.
- Strong organisational abilities and attention to detail.
- Ability to stay calm and efficient under pressure.
- Flexibility to work various shifts, including weekends and bank holidays.
Why Choose Slim Chickens?
- Enjoy 50% off your total bill for you and 5 friends across all our brands.
- Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
- Get 20% off at Carluccio's retail gift shop & deli.
- Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
- Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
- Earn bonuses by referring friends to join our team.
- Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
- Find a work-life balance with flexible scheduling options.
- Earn more with bonuses that reward your dedication and success.
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