Front of House Operations Manager

4 weeks ago


York, York City, United Kingdom Slim Chickens Full time

Lead the Front Lines at Slim Chickens

We're seeking a dynamic Front of House Supervisor to join our team in York. As a key member of our front-of-house operations, you'll be responsible for ensuring seamless service and delivering exceptional customer experiences.

Key Responsibilities:

  • Supervise and coordinate front-of-house operations to maintain high standards of customer service, cleanliness, and presentation.
  • Lead, mentor, and motivate the front-of-house team to achieve outstanding results.
  • Manage guest relations, handle any issues, and ensure customer satisfaction.
  • Assist with staff training and development to uphold our brand standards.
  • Support the management team in driving sales and achieving business goals.
  • Create a welcoming and positive atmosphere where both staff and guests thrive.

Requirements:

  • Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
  • A natural leader with the ability to inspire and guide a team.
  • A passion for hospitality and delivering top-notch service.
  • Excellent communication and interpersonal skills.
  • Strong organisational abilities and attention to detail.
  • Ability to stay calm and efficient under pressure.
  • Flexibility to work various shifts, including weekends and bank holidays.

Why Choose Slim Chickens?

  • Enjoy 50% off your total bill for you and 5 friends across all our brands.
  • Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
  • Get 20% off at Carluccio's retail gift shop & deli.
  • Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
  • Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
  • Earn bonuses by referring friends to join our team.
  • Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
  • Find a work-life balance with flexible scheduling options.
  • Earn more with bonuses that reward your dedication and success.


  • York, York City, United Kingdom Slim Chickens Full time

    Serve up Exceptional Customer Experiences as a Front of House Supervisor at Slim ChickensAre you a natural leader with a passion for delivering top-notch service? Do you thrive in fast-paced environments and love creating memorable experiences for our guests? At Slim Chickens, we're on a mission to serve up the best chicken around, and we're seeking a...


  • York, York City, United Kingdom Slim Chickens Full time

    Take Charge of Exceptional Customer ExperiencesSlim Chickens is seeking a Front of House Supervisor who shares our passion for delivering top-notch service and creating memorable dining experiences. As a key member of our team, you will be responsible for supervising and coordinating front-of-house operations to ensure seamless service and leading,...


  • York, York City, United Kingdom HC One Full time

    About the RoleWe are seeking an experienced and highly skilled Front of House Manager to join our team at HC-One. As a key member of our staff, you will be responsible for providing exceptional customer care and ensuring the smooth operation of our care home.


  • York, York City, United Kingdom Malmaison Full time

    Role OverviewWe are seeking a highly skilled and experienced Front of House professional to join our team at Malmaison.As a Restaurant Host, you will be the face of the restaurant, responsible for ensuring a smooth and controlled dining experience for our guests.Key responsibilities include:Communicating effectively with the Kitchen and F&B Manager to ensure...


  • York, York City, United Kingdom Bannatyne Full time

    Job Title: Front of House AssistantHours: 16 per weekRate of Pay: £ per hourLocation: YorkBannatyne, a leader in the health and wellness industry, is seeking a Front of House Assistant to join our team. As the first point of contact for our guests, you will set the tone for their entire experience.Key Responsibilities:Greet and welcome guests with a...


  • York, York City, United Kingdom whitbread Full time

    Premier Inn in York South West is recruiting a Front of House Team Member. As the friendly face of our hotel, you'll use your passion for customer service to deliver exceptional experiences for our guests. Company OverviewWe're part of Whitbread, the UK's leading hospitality business, and we're committed to providing a warm welcome to all our guests.At...


  • York, York City, United Kingdom Slim Chickens Full time

    Slim Chickens is seeking a highly organized and motivated individual to fill the role of Back of House Supervisor.The successful candidate will be responsible for overseeing all back-of-house operations, ensuring efficient and consistent food preparation, and leading a team to deliver high-quality dishes.Key Responsibilities:Oversee all back-of-house...


  • York, York City, United Kingdom Proper Pubs - Stonegate Group Full time

    Location: Our traditional pub in the heart of York. We're popular with locals and tourists alike.We're seeking a Front of House Team Member who is passionate about delivering a warm and welcoming environment to our guests. If you're a people person who's passionate about straightforward, no-nonsense food and drink, we'd love to hear from you.What We Offer:A...


  • York, York City, United Kingdom Stonegate Group Full time

    Location: A Friendly Pub EnvironmentWe're looking for a talented individual to join our team as a Front of House Team Member. As a people person, you'll be responsible for delivering exceptional guest experiences, welcoming and engaging every guest, and ensuring a clean and safe environment.Key Responsibilities:Welcome and engage every guest, making them...


  • York, York City, United Kingdom Slim Chickens Full time

    Delivering Exceptional Customer ExperiencesWe are seeking a talented Front of House Team Member to join our team at Slim Chickens York. As a Front of House Team Member, you will be responsible for ensuring that every guest has a positive and memorable dining experience.Your Key Responsibilities: Greet and welcome guests with a warm and friendly attitude....

  • Operations Manager

    3 weeks ago


    York, York City, United Kingdom Slim Chickens Full time

    Key Responsibilities:Oversee all kitchen operations to ensure efficient food preparation and consistent quality.Lead, mentor, and motivate the kitchen team to deliver high-quality dishes.Ensure compliance with food safety, hygiene, and sanitation standards.Manage inventory, monitor food stock, and order supplies in a timely manner.Collaborate with the Front...


  • York, York City, United Kingdom Splendid Hospitality Group Full time

    As a Front of House Professional, you will be the first point of contact for our guests, setting the tone for an exceptional 5-star experience at The Grand, York. Your responsibilities will include maintaining the smooth running of the entrance to the hotel, assisting guests into cars/taxis, providing an accurate and courteous delivery and/or collection of...


  • York, York City, United Kingdom whitbread Full time

    We're seeking a talented Front of House Team Member to join our team at Premier Inn in York South West. As a key member of our hotel team, you'll be responsible for delivering exceptional customer service and creating a warm welcome for our guests.Key Responsibilities:Provide outstanding customer service and ensure a seamless guest experienceWork...


  • York, York City, United Kingdom Slim Chickens Full time

    Back of House Supervisor - Drive Success in Our KitchenSlim Chickens is seeking a skilled Back of House Supervisor to lead our kitchen team and drive success in delivering high-quality dishes. As a Back of House Supervisor, you will oversee all back-of-house operations, ensuring efficient food preparation and consistent quality.About the Role:Leading,...


  • York, York City, United Kingdom Slim Chickens Full time

    Lead Kitchen Operations and Drive ExcellenceSlim Chickens is a renowned restaurant chain serving Southern-inspired fried chicken. We're seeking an exceptional Fried Chicken Operations Manager to oversee our kitchen operations and lead a talented team in delivering high-quality dishes.About the Role:Oversight of all back-of-house operations, ensuring...


  • York, York City, United Kingdom German Doner Kebab Full time

    German Doner Kebab: A Leader in the Casual Dining SectorWe are seeking an exceptional Back of House Shift Leader to join our team at Piccadilly, York. As a key member of our operations team, you will play a crucial role in delivering exceptional food quality and guest care.About the RoleYou will work alongside our Restaurant Management team to ensure every...

  • Front Desk Associate

    4 weeks ago


    York, York City, United Kingdom Malmaison Full time

    We are seeking a Receptionist to be the face of Malmaison York, providing exceptional customer service and ensuring a warm welcome to our guests.You will be responsible for managing front desk operations, handling guest inquiries, and maintaining a high level of hospitality. As a Receptionist, you will be the first and last point of contact for our guests,...


  • York, York City, United Kingdom The Joseph Rowntree Foundation Full time

    About UsThe Joseph Rowntree Foundation is seeking a candidate for a part-time role, 15 hours per week, as a Sheltered Scheme Manager at one of our sites in York. The successful applicant will provide a residential scheme manager service to our sheltered housing residents.Key Responsibilities:Work as part of the JRHT Housing team to deliver a high-quality...


  • York, York City, United Kingdom The Joseph Rowntree Foundation Full time

    About the RoleThis is a rewarding opportunity to provide a residential scheme management service to our sheltered housing residents at Mistral Court / Sturdee Grove in York. As a key member of our Housing team, you will be the first point of contact for residents and their relatives, offering a safe and supportive living environment.Your...


  • York, York City, United Kingdom Principal York Full time

    Hotel Operations Leadership OpportunityWe are seeking an experienced Senior Hotel Operations Manager to lead our front desk team at The Milner York. As a key member of our management team, you will play a vital role in delivering exceptional guest experiences and driving hotel operations excellence.About UsThe Milner York is part of RBH Hospitality...