Healthcare Receptionist

5 days ago


London, Greater London, United Kingdom Belgrave Medical Centre Full time

About the Role

We are seeking a highly skilled and experienced Medical Receptionist to join our team at Belgrave Medical Centre. As a Medical Receptionist, you will play a vital role in ensuring the smooth operation of our practice, providing exceptional patient care and support to our clinical team.

Key Responsibilities

  • To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
  • To provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
  • To work closely with the other reception staff to ensure the smooth running of reception and efficient delivery of services to the patients.
  • To book appointments and contact patients when required.
  • To complete patient-related tasks in a timely manner.
  • To register new patients, and process information such as change of address.
  • To process repeat prescription requests.
  • To be responsible for the opening and closing of the practice.
  • To be able to refer patients via tasks from the GP's.

About Us

Belgrave Medical Centre is a highly successful General Medical Services (GMS) practice located in the heart of the local community. We have a reputation for providing high-quality patient care and have a strong commitment to our patients and staff. We use the clinical system SystmOne and have a good working relationship with the local practices in our Primary Care Network (PCN).

Person Specification

  • Experience of working in a GP practice.
  • Experience of working in primary care.
  • Experience of using SystmOne.


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