Customer Experience Lead

3 weeks ago


Peterborough, Peterborough, United Kingdom Hollywood Bowl Group Full time
About the Opportunity

We are seeking a highly motivated and organized Assistant Manager to join our Putt & Play team. In this role, you will be responsible for leading a team of staff, providing coaching and mentoring to ensure they have the skills and knowledge to deliver outstanding customer experiences.

You will also be involved in the day-to-day running of the centre, including managing finances, ordering supplies, and maintaining high standards of customer service. This is an excellent opportunity to join a dynamic and fast-paced environment, where you will have the chance to develop your skills and progress your career within the company.

Requirements
  • Management experience within the leisure or hospitality industry
  • Proven track record of delivering exceptional customer service
  • Ability to lead and motivate a team of staff
  • Flexibility to work evenings and weekends


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