Mental Health Patient Care Support Coordinator

7 days ago


Hassocks, West Sussex, United Kingdom Secure Care UK Full time

About Secure Care UK

We are a reputable company specializing in secure patient transport, working in partnership with NHS trusts, private settings, and the Restraint Reduction Network (RRN). Our team's voice is important to us, and we encourage everyone to submit ideas and suggestions for improvements within the company.

At Secure Care UK, we value building positive professional relationships with our patients and making a true difference at their time of need. We are proud to be the first and only Secure Patient Transport company in the UK to achieve RRN training and care standards.

About the Job

This is a rewarding role in the mental health care sector, offering a unique opportunity to make a positive impact on people at their most vulnerable time. As a Mental Health Transport Assistant, you will be responsible for transporting patients safely and respectfully between healthcare settings, providing high-quality care and support during transportation, and maintaining accurate records and reports.

The ideal candidate will be an empathetic and highly motivated individual with excellent communication skills, including IT ability, and the ability to remain calm under pressure while delivering genuine care.

Key Accountabilities

  • Ensure the safe and respectful transportation of patients between healthcare settings
  • Provide high-quality care and support to patients during transportation
  • Maintain accurate records and reports as required
  • Collaborate with healthcare professionals to ensure seamless patient care

Requirements

  • Valid Full UK Manual Driving License with minimum 12 months driving experience
  • Maintain Enhanced DBS certificate
  • Excellent communication and IT skills
  • Ability to remain calm under pressure and deliver genuine care
  • Demonstrate resilience and adaptability
  • Able to work effectively as part of a team

What We Offer

  • Full training and support
  • Continual professional development opportunities
  • Accredited qualifications and specialist training in mental health
  • Peer nomination awards and recognition program
  • Suggestion scheme with gift vouchers for implemented ideas

Salary: £12.37 per hour



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