Collection Resolution Specialist

7 days ago


Edinburgh, Edinburgh, United Kingdom Business Stream Full time
About Us

Brighton-based Business Stream is a leading UK water retailer serving over 300,000 business customers. We value diversity and inclusion, creating a positive and supportive workplace culture. This role offers a unique opportunity for professional growth through continuous learning and skill development programs.

Key Responsibilities
  • Negotiate with customers to resolve outstanding debts and facilitate timely payments
  • Communicate effectively with customers to understand their needs and concerns
  • Work collaboratively with internal teams to resolve complex cases
What We Offer
  • Competitive salary: £24,465 (rising to £27,011 after 12 months)
  • Ongoing training and development opportunities
  • Pension scheme and annual bonus potential
  • Flexible working hours and excellent work-life balance


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