Care and Housing Advocate
2 weeks ago
Job Title: Care and Housing Advocate
About the JobWe are searching for a passionate and skilled Care and Housing Advocate to join our team. As a key member of our staff, you will play a vital role in supporting customers in their homes, fostering a sense of community and belonging.
Main Responsibilities- Support new customers in settling into their homes and becoming familiar with local services.
- Offer assistance and guidance to customers in emergency situations, working within a structured rotation.
- Visit customers in their homes, helping them understand available services and resources.
- Regularly communicate with customers to tailor support to their unique needs and preferences.
- Conduct thorough risk assessments for customers and properties, referring necessary cases to safeguarding authorities when required.
- Proficiency in MS Office (Word, Excel, Outlook, OneDrive) and Teams.
- Comfortable using digital tools, mobile devices, and tablets.
- Able to work independently, managing tasks effectively.
- Valid UK driving license and DBS clearance.
- Up to 25 days' annual leave, increasing to 30 days after five years of service.
- An employer-matched pension scheme, up to 10% contribution.
- An extra day's leave for no sickness absences in the given year.
- A whole week off during Christmas without needing annual leave.
- The option to purchase or sell annual leave.
- Enhanced parental leave policies.
- Emergency and compassionate paid leave.
- Double life assurance coverage.
- Generous sick pay.
Please note that a full driving license is mandatory for this position, along with a DBS check.
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