Sales and Contract Support Specialist

2 days ago


London, Greater London, United Kingdom Moody's Investors Service Full time

We are seeking a highly skilled Sales and Contract Support Specialist to join our global Operations & Strategy team at Moody's Investors Service. This role will play a crucial part in managing the contracting process from start to finish, supporting a dedicated sales team and contributing to business development objectives.

The successful candidate will be responsible for drafting and tailoring each contract, ensuring that the terms and license parameters meet the needs of the client and sales team while also complying with organizational standards and protocols. This requires excellent communication skills, attention to detail, and the ability to multitask under tight deadlines.

Key Responsibilities:

  • Manage the end-to-end contract process for renewals and new business, supporting a dedicated team of sales representatives and acting as the primary point of contact for contract strategy, drafting, and execution processes.
  • Participate in regular pipeline review sessions with the sales team to advise on optimal commercial approaches, set expectations, and proactively address potential contractual risks and challenges that might delay or complicate signature.
  • Analyse account information, license parameters, and contract terms with extreme attention to detail to support the sales team with proposals for pricing, cross-selling, and/or renewals.
  • Independently draft all Tier 1 contracts.
  • Maintain accurate client data throughout CRM and different systems, ensure pricing and allocations are correct, and document pertinent transaction details.
  • Complete primary review of and validate all executed contracts, confirming compliance with internal policies and best practices.
  • Lead collaboration with Finance, Legal, Billing plus other stakeholders to review and align on complex contracts as needed.

Requirements:

  • Undergraduate/first-level degree (e.g., bachelor's degree) in finance, business administration, information systems, management, or other relevant area.
  • Minimum 2 years contract-related experience, preferably in a procurement, finance, legal or sales support role.
  • Proficient in Microsoft Word, Outlook, Excel, and PowerPoint.
  • Experience working with Salesforce CRM and/or Apttus is strongly desired.
  • Fluency in English (spoken & written) is essential. Other European languages would be advantageous.

Estimated Salary: £55,000 - £65,000 per annum.



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