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Customer Service Representative

2 months ago

Warrington, Warrington, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague at our Warrington Man Rd Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience
  • Work collaboratively with colleagues to achieve sales targets and drive store performance
  • Be knowledgeable about our products and services, making recommendations to customers to meet their needs
  • Contribute to maintaining a clean and safe store environment, adhering to health and safety standards
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere
  • Be proactive in identifying opportunities to improve customer satisfaction and store performance

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills
  • A minimum of 16 guaranteed hours per week, with opportunities to work additional hours
  • A range of benefits, including holiday pay, flexible working, and access to wellbeing services
  • Uniform and equipment provided, with opportunities for career progression and professional development
  • A supportive and inclusive work environment, with opportunities to build relationships with colleagues and customers

Requirements

  • A passion for delivering exceptional customer service and a commitment to meeting customer needs
  • The ability to work collaboratively with colleagues and communicate effectively
  • A willingness to learn and adapt to new situations, with a positive attitude and a can-do approach
  • Basic math skills and the ability to handle cash and operate a till
  • A valid UK driving license (desirable)

What's Next?

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, and we will be in touch to discuss the next steps.