Social Housing Liaison

5 days ago


Cirencester, Gloucestershire, United Kingdom Publica Group Ltd Full time £23,426 - £27,803

Our Commitment: Publica Group Ltd is committed to equality, diversity, and inclusion. We strive to create a workplace that reflects the diversity of our community and promotes a culture of respect and understanding.

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Housing Officer Job Description: We are seeking an experienced Housing Officer to join our team. This role involves working closely with residents, colleagues, and external partners to deliver high-quality housing services.

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Key Responsibilities:

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  • Respond to resident queries and concerns in a timely and professional manner.\
  • Work collaboratively with colleagues to resolve complex housing issues.\
  • Provide excellent customer service to residents, ensuring their needs are met and expectations exceeded.\
  • Maintain accurate records and data, ensuring compliance with regulatory requirements.\
  • Promote the company's values and vision, embedding a culture of inclusivity and respect.\
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What You'll Need:

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  • A strong understanding of housing policies and procedures.\
  • Excellent communication and interpersonal skills.\
  • Ability to work effectively in a team environment.\
  • Basic IT skills, including proficiency in Microsoft Office applications.\
  • An NVQ Level 3 or equivalent qualification in a relevant field.\
    • ],


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