Director of Operational Excellence

6 days ago


West Malling, United Kingdom Clearwater People Solutions Full time

Job Summary:

Clearwater People Solutions is seeking a highly experienced and skilled Head of Operations to join its senior leadership team. As a key member of the organization, you will play a pivotal role in shaping the company's future by leading the Operations function and driving operational excellence across multiple teams.

About the Role:

  • Drive operational strategies to optimize performance and efficiency across multiple teams, ensuring seamless integration and alignment with business objectives.
  • Lead and inspire the senior management team, fostering a positive, client-first culture that promotes collaboration and innovation.
  • Ensure risk management responsibilities are effectively executed, acting as part of the 'First Line of Defence' to safeguard the organization's assets and reputation.
  • Oversee the implementation of large-scale process and system improvements, leveraging your expertise to drive business growth and transformation.

Key Skills and Qualifications:

  • Proven track record of managing large, complex operations teams and achieving business objectives in a regulated environment.
  • Experience designing and executing large-scale process and system transformations, with a focus on operational excellence and efficiency.
  • Strong influencing skills, with the ability to engage stakeholders at all levels and promote a sense of purpose and unity within teams.
  • Knowledge of financial regulations and compliance requirements, with the ability to ensure adherence to industry standards.

What We Offer:

Clearwater People Solutions offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a key member of our team, you will have the chance to make a significant impact on the organization's future and contribute to its continued success.



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