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Programme Administrator

2 months ago

Bristol, Bristol, United Kingdom InHealth Group Full time
Job Summary

The InHealth Group is seeking a highly organized and motivated Programme Administrator to support the delivery of the Diabetic Eye Screening Service. As a key member of our team, you will provide administrative support to ensure the smooth operation of the service.

Main Responsibilities
  • Assist in the day-to-day running of the service, including general office duties, answering phone calls, taking minutes, updating records, and maintaining stock levels.
  • Utilize relevant IT systems to support the delivery of a high-quality imaging service.
  • Assist with arranging programme meetings and note-taking.
  • Place stationery orders via the online procurement system.
  • Perform Fire Warden duties.
  • Comply with ISO standards and respect patient confidentiality.
  • Report incidents, feedback, or complaints effectively.
Requirements
  • Excellent verbal and written communication skills.
  • Good listening skills with the ability to present information in a logical manner.
  • Good standard of education demonstrated by numeracy and literacy.
  • Flexibility in working patterns to fulfill clinical requirements.
  • Ability to prioritize tasks and follow instructions.
  • Experience in dealing with customers and/or patients and handling their queries effectively and sensitively.
  • Ability to work independently and as part of a team.
  • Good time management skills and a flexible approach to working.
Desirable Qualifications and Experience
  • Working in a customer or patient-facing role, ideally within a healthcare setting.
  • Using Microsoft packages and other IT systems.
  • Working as part of a team but also independently.
  • Data protection and confidentiality laws.
About Us

InHealth Group is the UK's largest specialist provider of diagnostic and healthcare solutions. Our mission is to make healthcare better for patients by working collaboratively with the NHS to deliver high-quality tests, scans, assessments, and procedures. We aim to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and accessible community settings, serving 5 million patients from 1,000 locations by 2025.