Programme Administrator

1 month ago


Bristol, Bristol, United Kingdom InHealth Group Full time

About the Role

We are seeking a highly organized and motivated Programme Administrator to join our team at InHealth Group. As a Programme Administrator, you will play a crucial role in delivering a high-quality level of administrative support to the Diabetic Eye Screening Service.

Main Responsibilities

  • Assist in the day-to-day running of the service, including general office duties, answering the phone, taking minutes, updating records, and maintaining stock levels.
  • Deal with telephone and direct enquiries in a prompt and effective manner, ensuring the provision of information and prioritization of queries as appropriate.
  • Assist with arranging programme meetings and note-taking.
  • Place stationery orders via the online procurement system and deliver and invoice reconciliation.
  • Perform Fire Warden duties.
  • Utilize relevant IT systems to support the delivery of a high-quality imaging service.
  • Assist with monthly programme reports.
  • Comply with ISO standards, respecting and protecting confidentiality.
  • Report any incidents, feedback, or complaints effectively.

Requirements

  • Excellent verbal and written communication skills.
  • Good listening skills with the ability to present information in a logical manner.
  • Good standard of education demonstrated by numeracy and literacy.
  • Flexibility in working patterns to fulfill clinical requirements and willingness to adjust these at short notice to accommodate unexpected changes.
  • Confidence in prioritizing tasks.
  • Ability to follow instructions to support both colleagues and patients.
  • Experience in dealing with customers and/or patients and knowledge of how to handle their queries effectively and sensitively.
  • Ability to work independently as well as part of a team.
  • Good time management skills and a flexible approach to working.

About Us

InHealth Group is the UK's largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments, and procedures. We have supported over 3 million people in their healthcare journeys, the majority of which are NHS patients and service users.

Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.



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