Administrative Support Specialist
3 weeks ago
Job Summary
The Programme Administrator will provide administrative support to the Diabetic Eye Screening Service, ensuring the delivery of high-quality services across the region.
Main Duties
Assisting in the day-to-day running of the service, including general office duties, answering phone calls, taking minutes, updating records, and maintaining stock levels.
About Us
InHealth Group is a leading provider of diagnostic and healthcare solutions, working collaboratively with the NHS to deliver high-quality services. Our values of Trust, Passion, Care, and Fresh Thinking underpin everything we do, influencing our interactions with patients, customers, and colleagues.
Job Responsibilities
The Programme Administrator will be responsible for:
- Dealing with telephone and direct enquiries in a prompt and effective manner
- Assisting with arranging programme meetings and note-taking
- Placing stationery orders via the online procurement system
- Performing Fire Warden duties
- Utilizing relevant IT systems to support the delivery of a high-quality imaging service
- Assisting with monthly programme reports
- Complying with ISO standards and respecting patient confidentiality
Requirements
The ideal candidate will have:
- Excellent verbal and written communication skills
- Good listening skills with the ability to present information in a logical manner
- A good standard of education demonstrated by numeracy and literacy
- Flexibility in working patterns to fulfill clinical requirements
- Confidence in prioritizing tasks and following instructions
- Experience in dealing with customers and/or patients
Person Specification
The Programme Administrator will possess:
- A good understanding of data protection and confidentiality laws
- Experience working in a customer or patient-facing role, ideally within a healthcare setting
- Proficiency in using Microsoft packages and other IT systems
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