Team Leader

2 months ago

Cardiff, Cardiff, United Kingdom Stonegate Group Full time

Job Summary

We are seeking an experienced Team Leader to join our Front of House team at Pen & Wig, a traditional pub located in the heart of the city. As a Team Leader, you will be responsible for supporting and coaching your team to deliver exceptional guest experiences.

Key Responsibilities

  • Support and mentor your team to ensure high standards of customer service and team performance.
  • Work closely with the management team to develop and implement strategies to drive sales and improve customer satisfaction.
  • Ensure compliance with company policies and procedures, and maintain a safe and secure working environment.
  • Create a welcoming atmosphere for our guests, and provide excellent customer service to ensure repeat business.

Requirements

  • At least 18 years old, as this role involves the sale of alcohol.
  • Previous experience in a similar role, preferably in the hospitality industry.
  • Excellent communication and leadership skills, with the ability to motivate and inspire your team.
  • A passion for delivering exceptional customer experiences, and a commitment to providing outstanding service.

What We Offer

  • Award-winning training and development programs to help you grow and develop your skills.
  • 25% off food and drink for you and all your friends in over 800 sites.
  • Referral scheme of up to £1,000 per person.
  • Dental insurance and employee assistance programs.

About Us

At Stonegate Group, we are proud to be the largest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One, and Popworld. We are committed to providing exceptional customer experiences and creating a positive work environment for our employees.

  • Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom beBee Professionals Full time £45,000 - £60,000

    Team Leader Job DescriptionWe are seeking an experienced and motivated Team Leader to manage and inspire our dynamic team in Cardiff, United Kingdom.Key Responsibilities:Lead and motivate the team to meet performance targets and goals.Monitor and report on team performance, ensuring key performance indicators (KPIs) are met.Conduct regular team meetings to...

  • Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom beBee Professionals Full time £45,000 - £60,000

    Team Leader Job DescriptionWe are seeking an experienced and motivated Team Leader to manage and inspire our dynamic team in Cardiff, United Kingdom.Key Responsibilities:Lead and motivate the team to meet performance targets and goals.Monitor and report on team performance, ensuring key performance indicators (KPIs) are met.Conduct regular team meetings to...

  • Team Leader

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Las Iguanas Full time

    Unlock Your Leadership Potential at Las IguanasAre you a natural leader with a passion for delivering exceptional customer experiences? We're looking for a talented Team Leader to join our vibrant team at Las Iguanas, a South American-inspired urban cantina that's all about passion, flavor, and epic hospitality.Why Las Iguanas?We offer a competitive salary...

  • Team Leader

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Las Iguanas Full time

    Unlock Your Leadership Potential at Las IguanasAre you a natural leader with a passion for delivering exceptional customer experiences? We're looking for a talented Team Leader to join our vibrant team at Las Iguanas, a South American-inspired urban cantina that's all about passion, flavor, and epic hospitality.Why Las Iguanas?We offer a competitive salary...

  • Team Leader

    2 months ago

    Cardiff, Cardiff, United Kingdom Sedgwick Full time

    About the Role:We are seeking an experienced Team Leader to join our Sedgwick Repair Solutions team. As a Team Leader, you will be responsible for the day-to-day management of the team, including being a focal point for team inquiries, identifying and fulfilling training requirements, team morale, absence management, and team performance.Key...

  • Team Leader

    2 months ago

    Cardiff, Cardiff, United Kingdom Sedgwick Full time

    About the Role:We are seeking an experienced Team Leader to join our Sedgwick Repair Solutions team. As a Team Leader, you will be responsible for the day-to-day management of the team, including being a focal point for team inquiries, identifying and fulfilling training requirements, team morale, absence management, and team performance.Key...

  • Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom Card Factory Full time

    Job Introduction We are seeking a highly motivated and customer-focused Team Leader to join our successful Card Factory team in Cardiff Queen Street. As a Team Leader, you will play a key role in driving the success of our store by supporting the Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of...

  • Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom Card Factory Full time

    Job Introduction We are seeking a highly motivated and customer-focused Team Leader to join our successful Card Factory team in Cardiff Queen Street. As a Team Leader, you will play a key role in driving the success of our store by supporting the Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of...

  • Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom Maximus Full time

    Job Title: Team LeaderAbout the Role:We are seeking an experienced Team Leader to join our team at Maximus. As a Team Leader, you will be responsible for leading a team of customer service advisors and ensuring that they provide a high level of service to our customers.Key Responsibilities:Provide coaching and development opportunities to team members to...

  • Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom Maximus Full time

    Job Title: Team LeaderAbout the Role:We are seeking an experienced Team Leader to join our team at Maximus. As a Team Leader, you will be responsible for leading a team of customer service advisors and ensuring that they provide a high level of service to our customers.Key Responsibilities:Provide coaching and development opportunities to team members to...

  • Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom Maximus Full time

    Job Title: Team LeaderAbout the Role:We are seeking an experienced Team Leader to join our team at Maximus. As a Team Leader, you will be responsible for leading a team of customer service advisors and ensuring that they provide a high level of service to our customers.Key Responsibilities:Provide coaching and development opportunities to team members to...

  • Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom Maximus Full time

    Job Title: Team LeaderAbout the Role:We are seeking an experienced Team Leader to join our team at Maximus. As a Team Leader, you will be responsible for leading a team of customer service advisors and ensuring that they provide a high level of service to our customers.Key Responsibilities:Provide coaching and development opportunities to team members to...

  • Team Leader

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Maximus Full time

    Job Title: Team LeaderAbout the Role:We are seeking an experienced Team Leader to join our team at Maximus. As a Team Leader, you will be responsible for leading a team of customer service advisors and ensuring that they provide a high level of service to our customers.Key Responsibilities:Provide coaching and development opportunities to team members to...

  • Team Leader

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Maximus Full time

    Job Title: Team LeaderAbout the Role:We are seeking an experienced Team Leader to join our team at Maximus. As a Team Leader, you will be responsible for leading a team of customer service advisors and ensuring that they provide a high level of service to our customers.Key Responsibilities:Provide coaching and development opportunities to team members to...

  • Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom Sedgwick Full time

    About the Role:We are seeking an experienced Team Leader to join our Sedgwick Repair Solutions team. As a Team Leader, you will be responsible for the day-to-day management of the team, including being a focal point for team inquiries, identifying and fulfilling training requirements, team morale, absence management, and team performance.Key...

  • Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom Sedgwick Full time

    About the Role:We are seeking an experienced Team Leader to join our Sedgwick Repair Solutions team. As a Team Leader, you will be responsible for the day-to-day management of the team, including being a focal point for team inquiries, identifying and fulfilling training requirements, team morale, absence management, and team performance.Key...

  • Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom Sedgwick Full time

    About the Role:We are seeking an experienced Team Leader to join our Sedgwick Repair Solutions team. As a Team Leader, you will be responsible for the day-to-day management of the team, including being a focal point for team inquiries, identifying and fulfilling training requirements, team morale, absence management, and team performance.Key...

  • Team Leader

    1 month ago

    Cardiff, Cardiff, United Kingdom Sedgwick Full time

    About the Role:We are seeking an experienced Team Leader to join our Sedgwick Repair Solutions team. As a Team Leader, you will be responsible for the day-to-day management of the team, including being a focal point for team inquiries, identifying and fulfilling training requirements, team morale, absence management, and team performance.Key...

  • Team Leader

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Card Factory Full time

    About the RoleWe are seeking a talented Team Leader to join our Card Factory family and contribute to the success of our stores. As a Team Leader, you will play a key part in driving commercial growth and developing a team culture that puts the customer at the heart of everything we do.Key ResponsibilitiesSupport the Store Manager in achieving commercial...

  • Team Leader

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Card Factory Full time

    About the RoleWe are seeking a highly motivated and experienced Team Leader to join our Card Factory family in Cardiff Queen Street. As a Team Leader, you will play a key part in driving the success of our stores, supporting your Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we...