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Meetings and Events Team Leader

2 months ago

London, Greater London, United Kingdom Park Plaza Full time

Meetings and Events Team Leader Job Description

Park Plaza is a leading Meetings and Events Hotel in Central London, offering 17 Meeting & Conference rooms for up to 500 delegates theatre style. We are committed to providing top-quality services to our employees and guests.

Key Responsibilities:

  • Manage the day-to-day service operation in a Meetings and Events Operations environment.
  • Ensure that all Food and Beverage services are delivered in a timely manner according to Event Orders.
  • Oversee junior team members delivering on client's expectations.
  • Allocate duties to junior team members and agency assistants.
  • First point of contact for Clients at the tables during allocated evening events.
  • Undertake any reasonable requests from Operations and Floor Managers.

Requirements:

  • Good command of English, both verbal and written.
  • Excellent customer service attitude, positive and charismatic with an eye for the customer.
  • Natural team player, able to easily connect and work with others.
  • Excellent attention to detail, positive and warm personality.
  • Flexibility and Adaptability and Energy is crucial in this role.

Benefits:

  • Salary: £14.04 pa + generous service charge and great benefits.
  • Heavily discounted hotel rates in Europe.
  • F&B discounts at our restaurants and bars.
  • Start with 30 days of holiday per year - including bank holidays, increasing with years of service.
  • Two free meals per day.
  • Access to 40% of your pay before payday through Wagestream.
  • Recommend a friend scheme – up to £750.
  • Vitality at work scheme with great gym discounts & more.
  • Ride to Work scheme & free cycling lessons.
  • Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform.
  • Annual Staff parties and events.
  • Company pension plan & award-winning training.