Registered Supported Living Manager

4 weeks ago

Southampton, Southampton, United Kingdom TRCGroup Full time
Job Title: Registered Supported Living Manager

We are seeking an experienced and skilled Registered Manager to lead our Specialist Care team in Southampton. As the driving force of quality care delivery, you will be responsible for ensuring the customer experience meets the highest standards.

About the Role:
  • Provide supported living services across Southampton, Portsmouth, and wider Hampshire under various contracts and frameworks.
  • Support the development of a high-quality supported living service for individuals in the local area.
  • Promote the highest standards of care and support to your team through mentoring, supervision, and modeling best practice.
  • Care planning and conducting risk assessments that promote personalisation and positive risk taking.
  • Manage a team, ensuring exceptional service delivery to customers and workload management.
  • Ensure successful operation of quality control compliance systems and perform quality assurance visits.
  • Effectively manage complaints and incidents, carrying out investigations and using findings to initiate improvements.
  • Promote a positive culture in line with the Specialist Care Teams ethos and values.
Requirements:
  • Experienced in leading and mentoring teams in social care to provide excellent quality services.
  • Thrive in a fast-paced environment with the drive and motivation to develop our specialist services.
  • Flexible to meet the evolving needs of a growing service.
  • Highly organised with exceptional planning skills and attention to detail.
  • Understand financial drivers and be commercially aware.
  • A people person, able to build excellent relationships with colleagues and customers.
  • Really care about delivering the best possible quality of service.
Qualifications:
  • Qualified to Level 5 Diploma in Leadership for Health and Social Care or willing to work towards it with experience to support the role.
  • Ideally hold a PBS qualification or have experience in this area.
  • Hold a valid UK driving licence and have access to your own vehicle.
Benefits:
  • Paid day off on your birthday.
  • 25 days paid holiday plus bank holidays.
  • Excellent Refer a Friend bonus scheme.
  • Access to a free Blue Light Card (discounts in stores and online in large national retailers and local businesses).
  • Employer contributory pension scheme.

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