Plastic Surgery Call Centre Representative

3 days ago


London, Greater London, United Kingdom The Cadogan Clinic Full time
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About Us

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The Cadogan Clinic is a leading healthcare provider, committed to changing patients' lives through high-quality care and treatment outcomes. We're proud of our award-winning status and strive to maintain the highest standards in everything we do.

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Your Role

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We're seeking a skilled Plastic Surgery Call Centre Representative to join our team. In this role, you'll be responsible for providing exceptional customer service and administrative support, working closely with our best-in-class plastic surgeons and other professionals.

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Responsibilities

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As a key member of our team, you'll manage calls, administer support as required, assist our sales team with call campaigns, and collaborate with the in-clinic reception team. You'll also be responsible for answering calls and providing exceptional customer service.

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Requirements

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To succeed in this role, you'll need excellent verbal and telephony skills, strong active listening skills, and a friendly and professional telephone manner. You should also have excellent written communication skills, customer service or call centre experience, and the ability to work in a team and as an individual.

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What We Offer

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We offer a competitive salary of £24,000 per annum (full-time annual salary, depending on experience and skills) and a range of benefits, including 31 days' holiday (rising to 33 days after two years of service), wellbeing benefits, and a pension scheme.

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Location and Working Hours

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You'll work from our HQ at The Cadogan Clinic, located in central London, with flexibility to work from home one day a week.

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