IT Infrastructure Support Specialist

2 days ago


Cambridgeshire and Peterborough, United Kingdom Polytec Personnel Ltd Full time
Job Overview

Polytec Personnel Ltd is seeking a highly skilled IT Infrastructure Support Specialist to join their team. This role involves providing top-notch technical support services to ensure the smooth operation of the company's infrastructure.

Salary Range: £22,000 - £24,000 per annum

Key Responsibilities:

  • Prioritize and troubleshoot desktop service incidents in a timely manner
  • Utilize telephone, web, and in-person channels to resolve IT issues effectively
  • Manage support requests from start to finish, ensuring completion in a professional manner
  • Proactively diagnose reported faults and resolve hardware and software issues promptly
  • Provide business support for MS365 applications
  • Contribute to enhancement projects and collaborate with team members to improve performance and deliverables
  • Develop and maintain IT procedures and documentation

Requirements

  • Level 3 Information Communication Technician certificate
  • GCSE Maths and English qualifications
  • Familiarity with help desk ticketing software
  • Entry-level work experience in IT service delivery
  • Excellent customer service, communication, and problem-solving skills
  • A keen interest in technology and its inner workings

About Polytec Personnel Ltd

Polytec Personnel Ltd is a leading communications company based just outside of Waterbeach. We are committed to delivering exceptional services and products to our clients.



  • Cambridgeshire and Peterborough, United Kingdom CV-Library Full time

    Job SummaryWe are seeking an IT Infrastructure Specialist to join our Technology Operations team. As a key member of the team, you will be responsible for supporting and leveraging value from our existing line of business systems, services, and infrastructure.The successful candidate will have experience in a networking/IT environment, with excellent...


  • Cambridgeshire and Peterborough, United Kingdom Ann Pettengell Full time

    Electrical Infrastructure Specialist Job DescriptionAnn Pettengell in Cambridge is seeking an Electrical Infrastructure Specialist to join our team. In this role, you will be responsible for the installation and maintenance of electrical services within our building(s), supporting the effective operation of departmental activities.You will work closely with...


  • Cambridgeshire and Peterborough, United Kingdom Mass Full time

    Secure IT Infrastructure Engineer Role in CambridgeshireWe are seeking an experienced IT Infrastructure Specialist to join our Digital Services Group at MASS. This field-based role involves working with our small team of IT network and infrastructure engineers to support internal and external projects.This is a permanent, full-time position based at our...


  • Cambridgeshire and Peterborough, United Kingdom SoCode Limited Full time

    Job OverviewAs a skilled IT Infrastructure Specialist with SoCode Limited, you will play a crucial role in providing technical field support for client sites across the UK. This opportunity offers a competitive salary of £32,500 to £42,500, depending on experience.You will be working as part of our IT Infrastructure team based in Cambridgeshire,...


  • Cambridgeshire and Peterborough, United Kingdom Shorterm Group Full time

    In this exciting role as Electrical Infrastructure Specialist, you will be responsible for ensuring the implementation of health and safety policies and procedures on-site. You will also coordinate the activities of everyone on site, including subcontractors, designers, and clients, to achieve high-quality results.About the Role:Lead the delivery of...


  • Peterborough, Peterborough, United Kingdom RSS Infrastructure Full time

    RSS Infrastructure is a leading rail services group in the UK, committed to delivering outstanding performance and customer service. As a Senior Track Access Specialist, you will play a vital role in ensuring our clients operate more safely and achieve more productivity when on site.The estimated salary for this position is £60,000 - £80,000 per annum,...


  • Cambridgeshire and Peterborough, United Kingdom Carrington West Full time

    Are you a skilled professional with a strong background in highways projects? Carrington West is seeking an experienced Highway Infrastructure Specialist to join their team in Cornwall to help deliver the final stages of an exciting Highways Improvement Scheme.About the RoleAs a Highway Infrastructure Specialist, you will play a pivotal role in ensuring the...


  • Cambridgeshire and Peterborough, United Kingdom Fawkes & Reece South Full time

    We are currently seeking a skilled Infrastructure Development Specialist to join our team at Fawkes & Reece South. As part of our Southern Region team, you will be responsible for developing and implementing strategies to deliver infrastructure projects efficiently and effectively.The ideal candidate will possess a strong understanding of civil engineering...


  • Cambridgeshire and Peterborough, United Kingdom Fawkes & Reece South Full time

    Job Description: Fawkes & Reece South is seeking a highly skilled Infrastructure Development Specialist to manage RFI's and Technical Queries to resolve project issues efficiently. This role requires strong analytical skills and experience in construction methodology and sequencing. The successful candidate will work closely with the project team to support...


  • Cambridgeshire and Peterborough, United Kingdom iO Associates Full time

    iO Associates seeks a proactive Technical Support Engineer to support and maintain cutting-edge systems. This role involves providing 2nd and 3rd line support for checkpoint automation systems, including remote and on-site maintenance of PC and server hardware.The successful candidate will be responsible for maintaining Windows, SQL Server, and Linux...


  • Cambridgeshire and Peterborough, United Kingdom Leidos Full time

    About LeidosLeidos is a leading technology and engineering company that delivers innovative solutions to the most complex problems in defense, healthcare, government, safety, and security.Salary RangeThe salary range for this position is estimated to be between £60,000 and £90,000 per annum, depending on experience.Job DescriptionWe are seeking an...


  • Cambridgeshire and Peterborough, United Kingdom Sanderson Government & Defence Full time

    We are seeking a highly skilled IT Training Specialist to join our team at Sanderson Government & Defence. This role involves providing expert training and support services for end-users, managing user accounts, and maintaining SharePoint sites.As an accredited IT Trainer with cross-government experience, you will be responsible for creating and delivering...


  • Cambridgeshire and Peterborough, United Kingdom Vertex IT Solutions Ltd Full time

    Job OverviewAt Vertex IT Solutions Ltd, we are seeking a highly skilled Cloud Infrastructure Architect to design and implement fully automated deployment systems for our cloud environments.


  • Cambridgeshire and Peterborough, United Kingdom Matchtech Full time

    At Matchtech, we're seeking a skilled Highway Infrastructure Specialist to join our team. As a key member of our highways and transportation division, you'll play a crucial role in delivering high-quality projects that enhance the UK's road network.About the RoleThis is an exciting opportunity for a motivated engineer to work on a wide range of highway...


  • Cambridgeshire and Peterborough, United Kingdom East Cambridgeshire District Council Full time

    Job DescriptionThe East Cambridgeshire District Council is seeking a highly skilled and experienced individual to fill the role of Community Infrastructure Manager. This position will play a crucial role in delivering the transport initiatives and community infrastructure projects outlined in the Corporate Plan for East Cambridgeshire District Council.Key...


  • Peterborough, Peterborough, United Kingdom BT Group Full time

    About the RoleWe are seeking an IT Infrastructure Specialist to join our team at BT Group. As a key member of our technical support team, you will play a critical role in ensuring the security and efficiency of our enterprise network.Key responsibilities include:Providing expert onsite 3rd line technical support to address customer challenges with timely...

  • IT Support Specialist

    3 weeks ago


    Cambridgeshire and Peterborough, United Kingdom Understanding Recruitment Full time

    A cutting-edge opportunity has arisen for an IT Support Specialist to join a leading managed service provider in the Cambridge area. This exciting position involves providing comprehensive Microsoft-based support across a wide range of clients.As the successful candidate, you will be expected to travel to client sites 4 days a week and work one day a week...


  • Cambridgeshire and Peterborough, United Kingdom SoCode Limited Full time

    SoCode Limited is seeking a highly skilled IT Field Support Specialist to join our Infrastructure team based in Cambridgeshire. The successful candidate will be responsible for providing field support for client sites across the UK, solving break/fix issues for all IT equipment.Key Responsibilities:Deliver, install and configure IT equipment at client...


  • Cambridgeshire and Peterborough, United Kingdom Victim Support Full time

    About the RoleWe are seeking a dedicated individual to join our team as a Homicide Family Caseworker. This unique opportunity allows you to provide exceptional support to families bereaved by and witness to homicide, coordinating tailored packages of support to service users and their families.You will work closely with Police Major Crime teams, providing...


  • Cambridgeshire and Peterborough, United Kingdom Dyer & Butler Full time

    Job Title: Infrastructure OperativeMilestone Infrastructure is a leading service provider in the infrastructure sector, with a strong focus on highways maintenance. We are seeking experienced professionals to join our team in the Bishops Waltham area. As an Infrastructure Operative, you will be responsible for performing a range of tasks, including pothole...