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IT Support Specialist

1 month ago

Cambridgeshire and Peterborough, United Kingdom Understanding Recruitment Full time

A cutting-edge opportunity has arisen for an IT Support Specialist to join a leading managed service provider in the Cambridge area. This exciting position involves providing comprehensive Microsoft-based support across a wide range of clients.

As the successful candidate, you will be expected to travel to client sites 4 days a week and work one day a week from our office in Cambridge. To excel in this role, you will require experience in infrastructure (On-prem / cloud) as well as Office 365, Microsoft Azure, and Hyper-V.

This is a fantastic chance for a skilled Field Service Engineer to further develop their career and showcase their technical expertise while delivering exceptional stakeholder management skills.

The ideal candidate will provide direct support to customers and colleagues, working closely alongside our teams to resolve tickets efficiently. You will be responsible for providing 2nd / 3rd line support, utilizing your knowledge of Windows and Microsoft Azure to drive business growth.

The key requirements for this role are:

  • Proven experience in 2nd / 3rd Line Support
  • Strong Microsoft Azure skills
  • Excellent communication skills, both written and verbal
  • Experience with Office 365 and Hyper-V
  • Ability to thrive in a fast-paced user support environment

We offer a competitive salary of £28,000 per year + excellent benefits, reflecting the importance we place on attracting top talent.

If you are a motivated and skilled Technical Support Expert looking to take your career to the next level, please apply now.