Branch Assistant

5 days ago


Colchester, Essex, United Kingdom Quay – SBD Full time

About the Role:

We are seeking a highly motivated and enthusiastic Branch Assistant to join our team at Quay – SBD. As a key member of our trade counter team, you will play a vital role in providing excellent customer service and maintaining high standards within the trade counter area and warehouse.

Key Responsibilities:

  • Work collaboratively with the team to deliver exceptional customer service.
  • Assist with maintaining a clean and organized trade counter area and warehouse.
  • Be a team player with a can-do attitude and a willingness to learn.
  • Support health and safety compliance and multi-drop deliveries.
  • Contribute to achieving branch performance targets.
  • Provide cover in the branch when required.

Requirements:

  • A friendly and welcoming attitude with energy and passion for delivering customer satisfaction.
  • Be versatile and prepared to assist in all aspects of running the branch.
  • A full valid driving license is essential, with a forklift truck license being a plus.
  • Previous experience in a driving role is advantageous, but not essential.
  • Good organizational skills and IT literacy are required.
  • Experience in a trade counter environment is preferred but not essential, as the right attitude and drive will overcome any lack of this experience.

What We Offer:

  • 24 days annual leave, plus statutory bank holidays.
  • Company pension.
  • Generous staff discount.
  • The chance to join a vibrant and progressive company that looks after its people.
  • The opportunity to voice your ideas and help shape the future of the business.
  • Real career prospects within the Epwin Group Plc.
  • Enrolment in "Lifeworks" for discounts and additional benefits.
  • Monthly awards for outstanding contributions.
  • On-the-job and online training to invest in our people.

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